Komal Narula

Komal Narula Email and Phone Number

Head of IT Infrastructure @ TTEC
New York, NY, US
Komal Narula's Location
New York City Metropolitan Area, United States, United States
Komal Narula's Contact Details

Komal Narula work email

Komal Narula personal email

n/a
About Komal Narula

Extensive leadership experience in both corporate and customer-facing global roles in areas of IT infrastructure, Cloud Engineering and Architecture, Enterprise Architect, Solution Architect, Transitions, and new practices. • Passionate global leader with a project's annual budget of $50 million across IT Infrastructure and Cloud. Leading, coaching, and driving a team of 80+ solution architects and SMEs.•Build and operationalize three Global practices enabled by people, process, and technology with the $$ impact of $25 million to $100m million per annum•Customer infrastructure transformation leader for a large hedge fund $200 million entity. Continuously delivered 95% service levels in operation and security metrics.•Setup grounds up onshore/ offshore zero trust solution enabled by Digital Modern workplace, •Build a culture of agile framework and governance. •Led fully secure WFH for 80K+ employees under 3 months of time •Enterprise Architect and technical delivery leader for grounds up tightly integrated tech solutions, ideations •Contract negotiation and closing with clients, OEMs, and vendors •Coaching clients, vendors, OEMs, and internal teams to drive global projects independently and balance risksCore Skills: Cloud Architecture, Cloud strategy, Cloud solutions and migration, AWS and Azure Architecture, Agile framework and governance, Identity and Access Management, VDI, Mobility, Technology Prototyping, Automation, Digital transformation, End-point and Cloud Security, Storage, Oracle ERP, Enterprise Architecture, TOGAF, People Management, Merger & Acquisition, Innovation, Solution identification, Budgeting, Managing delivery operations & P&L

Komal Narula's Current Company Details
TTEC

Ttec

View
Head of IT Infrastructure
New York, NY, US
Website:
teletech.com
Employees:
7
Komal Narula Work Experience Details
  • Ttec
    Head Of It Infrastructure
    Ttec
    New York, Ny, Us
    View
  • Ttec
    Head Of It Infrastructure
    Ttec Jan 2023 - Present
    Greenwood Village, Colorado, Us
    -IT Transformation powered by business case driving 20+MM IT cost productivity (Cloud Migration, SASE, 100% SDWAN, AI-LLM)
    View
  • Genpact
    Vice President It Infrastructure Engineering And Architecture
    Genpact Jul 2017 - Jan 2023
    New York, Ny, Us
    Global Enterprise Cloud/Infrastructure leader. Keeping Automation, innovation, Digital Transformation at the core of the delivery ->Lead engagement with customer CIO/CTO office ->Leader Cloud Solutions, Identity, Virtualization, Modern Workspace, and other Infrastructure Engineering and Architecture team ->E2E ownership to design/ deliver the Global projects driven by the CXO office->Drive a culture of Automation, CI/CD, DevOps, innovation, security, agility, ensuring de-duplicity, standardization, and right prioritization of IT projects->Designs, estimates, prototypes, and implements complex systems with multifunctional large teams/partners/ OEMs
    View
  • Genpact
    Avp-Enterprise Architect
    Genpact Jul 2015 - Jun 2017
    New York, Ny, Us
    Enterprise Architect: Identifying and defining the organization IT strategy aligned with business needs. Explore the trends and technologies relevant to business equally challenging the status quo.->Research and execute proof of concepts around disruptive trends, such as the Internet of Things, cloud, mobile, virtualization. Post successful POC execute the contract with the potential partner and pass on to deployment team for implementation ->Continuously look about new ideas and innovations affecting Enterprise technology in any form->Establish and lead relationship with Channel Partners: Proven ability to develop and manage successfully 3rd party relationships, including suppliers, outsourcing partners, and contractors ->Building / Deploying /Acquiring Products aligned to automate/ transform business->Global Project Management: Project Management, Business Process Analysis, and Design, Capacity Planning, Risk Mitigation. Other Key Experience:Leadership experience among Document Capture, OCR/ICR, BPM, ECM, ERP, Mobile, Portals productsLead solution architect: Design customer solution keeping the key focus on client needs, value proposition and transformation. Created focused solutions leveraging automation through the latest trends and delivering futuristic cost-effective processGlobal Product Enhancement: Strong Global experience in rationalizing, upgrading industry products such as Oracle ERP, BPM, Content Management, legacy environments
    View
  • Genpact
    Avp - It And Document Management Solution/Transitions Lead
    Genpact Dec 2010 - Jun 2015
    New York, Ny, Us
    Defined Global document Management solution and strategy with balanced mix in-house/ partner based solution. Ensuring Global coverage with robust contracts, service levels and delivery mechanism. Keeping future stage key theme around automationGlobal Lead Solution Architect for Document Management tower. Enabled $100MM+ deals with standalone revenue of $20MM+Global Transition leader for document management solution and delivery of 80+ Global implementations covering 30+ countries Developed and Lead Channel relationship for 3 large partners Globally and adding more
    View
  • Genpact Mexico
    Sr. Manager- It Applications Leader
    Genpact Mexico Jul 2008 - Nov 2010
    Lead IT Application team, document management solution/ transition team for all Latin America based delivery projectsKey Contribution->Design/ Implement the Document Management IT solution ->Desig /implement new tools/technology or processes->Promote and drive cost reductions and efficiencies for Document Management Mexico customers->Coordinate/Balance resources across functional departments to meet client specifications and internal financial goals. Departments including IT, Operations, Transition, Finance->Work closely with Genpact Mexico pricing team and design pricing model suitable for both Genpact and its customers->Transitioning the Document Management business from customer location to Genpact Mexico facility ->Continuous improvement of business cost and quality using Six Sigma/ Lean
  • Genpact Llc
    Senior Manager
    Genpact Llc Jan 2006 - Jun 2008
    New York, Ny, Us
    Lead for Oracle Apps Infrastructure and DBA. We support over 25,000 Global Users on Oracle Financials /iExpense /Oracle HRMS/ Oracle Purchasing/ OLMS/ Core Recruitment modules on UNIX platforms. Tech/DBA lead for Oracle Payroll Implementation in GENPACT. It’s the First Company in India to rollout Oracle Payroll.Setup Inter City Disaster Recovery for ERP, FileNET, systems using double take and data-guard technology and ensuring all the data and patches remain consistent on both the layers. This ensures company has all Financials and HR data available at the time crisis.Designed and Implemented plan for optimal usage of Server / Application / Database under consolidation project resulting in major financial recurring benefits for the Organisation.Successfully implemented SAS/SOX guidelines in Genpact for Oracle Apps and Core databases.
    View
  • Gecis
    Asst Manager (Dba Team)
    Gecis Mar 2004 - Dec 2005
    In
    View
  • Gecis
    Senior System Engineer/ System Engineer
    Gecis Sep 2002 - Mar 2004
    In
    View
  • Gecis
    Trainee And Consultant
    Gecis Jan 2001 - Sep 2002
    In
    -> Development and Application support for Image Capture Applications-> Development and Application support for scrapping applications
    View

Komal Narula Skills

Business Analysis Outsourcing Vendor Management Erp Service Delivery Disaster Recovery Itil Solution Architecture Databases Project Management Management Oracle E Business Suite Team Management Bpo It Service Management Business Process Improvement Software Development It Strategy Data Center Oracle Applications It Operations Consulting Transition Management Offshoring Pre Sales Data Guard

Komal Narula Education Details

  • Cdac
    Cdac
    Advanced Computing
  • Guru Nanak Dev University
    Guru Nanak Dev University
    Computer Science

Frequently Asked Questions about Komal Narula

What company does Komal Narula work for?

Komal Narula works for Ttec

What is Komal Narula's role at the current company?

Komal Narula's current role is Head of IT Infrastructure.

What is Komal Narula's email address?

Komal Narula's email address is ko****@****act.com

What is Komal Narula's direct phone number?

Komal Narula's direct phone number is +126232*****

What schools did Komal Narula attend?

Komal Narula attended Cdac, Guru Nanak Dev University.

What skills is Komal Narula known for?

Komal Narula has skills like Business Analysis, Outsourcing, Vendor Management, Erp, Service Delivery, Disaster Recovery, Itil, Solution Architecture, Databases, Project Management, Management, Oracle E Business Suite.

Who are Komal Narula's colleagues?

Komal Narula's colleagues are Judy Andrada, Glenn Roca, Annaliza R., Norife Quiat, Ray-Anne Baje, Nazareen Eunice Manalo, Juliusjake Garcia.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.