Komal Sethi Email & Phone Number

Total 20+ years of IT experience, with the past 10 years in Project Management (as Technical Project Manager, Project Manager, Senior Project Manager and Program Manager)• Certified SAFe 5 Agilist (Credential ID 14318291-0316)• Certified ScrumMaster (Credential ID 001257369)• Google Cloud Digital Leader Certified (Credential ID 3878046)Project Management and Software Development experience:-• Certified PRINCE2 Practitioner (Candidate No. P2R/MY011132)• Experience in all Software Development Life Cycle Phases (i.e. requirement gathering, designing, coding, testing, deployment) using varied software development methodologies e.g. linear models and agile scrum• Team management: Recruitment drives, building high performing teams, resource planning, mentoring member, preparing/managing training plans, Individual career development planning, Task scheduling, Issue management, Knowledge management, Performance review• Project management: From initiation, controlling to closing phases, preparation/updating of corresponding Management artifacts (e.g. Business case, Project Charter, Requirement, Traceability matrix, Risk register, Issue register, Project schedule/plan, Defect log, Quality register, Lessons learnt, etc.) and financial management (i.e. estimation/costing/budgeting for Time and Material, Fixed Price work items)• Key participation in important operational policy documents e.g. Software development naming convention, Testing strategy (ST, SIT, UAT), etc.• Leading and managing IT integration project teams using middle-ware technologies (e.g. Tibco, Web methods & SAP PI)IT Service Management experience (in managed service engagement):-• 7+ years in IT Service Management and Transformation/Center of Excellence (CoE) setup in a Managed Services model (based on ITIL framework)• Currently working in a DevOps operating model• Management of key IT services: Incident, Problem, Housekeeping, 24x7 Monitoring, KPI/OPI/SLA, Emergency Task Force, Enhancement/Work Order, Server downtime calendar preparation/management, Service Order and Knowledge management• IT Center of Excellence (CoE) setup and leading IT Transformation programsTechnical experience: -• VC++, C (Unix/Linux programming), Unix/TCL script, SQL, DICOM development tools, Networking/switching concepts, Python basic programming

Listed skills include Soa, Eai, Global Delivery, Pre Sales, and 25 others.