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Komal Shah is listed as Help Desk Analyst at BMO Commercial Bank, a company with 274 employees, based in Scarborough, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Komal Shah.
Komal Shah previously worked as Financial Services Representative at Gatestone & Co. and Crew Trainer / Shift Manager at Mcdonald'S. Komal Shah holds Postgraduate Degree, Corporate Account Management from Centennial College.
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With a solid background in IT support and financial services, I offer a diverse skill set for dynamic roles. At BMO, my role as a Help Desk Analyst sharpened my skills in troubleshooting, customer support, and leveraging technology for enhanced user satisfaction. Previously, as a Financial Service Representative at Gatestone, I excelled in client relations, financial product knowledge, and account management, ensuring smooth and effective solutions. My unique blend of technical expertise and financial insight drives me to deliver top-notch support and contribute to organizational success. I thrive in collaborative environments and am dedicated to leveraging my skills for impactful results.
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Toronto, Ontario, Canada
Providing exceptional technical support and customer service by handling support requests, diagnosing and resolving technical issues, and ensuring smooth system and product operations.Responding to customer inquiries via telephone calls, callbacks, emails, and help desk requests, providing timely and accurate solutions.Managing the entire incident.
Toronto, Ontario, Canada
- Conducted collections calls, negotiating and collecting payments from delinquent customers.- Responded to customer inquiries and resolved issues related to their accounts.- Assisted with data entry and updating customer records.- Managed a portfolio of accounts, increased revenue by 15% through cross-selling and up-selling.
Toronto, Ontario, Canada
- Managed daily operations, ensuring that all procedures were followed, and the restaurant wasrunning smoothly.- Trained and coached crew members, ensuring they understood their roles and responsibilities.- Assisted with inventory management and ordering supplies.- Managed and supervised a team of 10 crew members and ensured smooth operations duringshifts.
Mumbai Area, India
- Provided world-class customer service through social media platforms such as Facebook,Instagram, and Twitter, responding to customer inquiries and resolving complaints promptly andefficiently.- Maintained a high level of product knowledge and assisted customers in selecting and purchasingproducts.- Conducted market research to identify emerging trends.
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Komal Shah works for BMO Commercial Bank.
Komal Shah is listed as Help Desk Analyst at BMO Commercial Bank.
Komal Shah is based in Scarborough, Ontario, Canada while working with BMO Commercial Bank.
Komal Shah has worked for Bmo Commercial Bank, Gatestone & Co., Mcdonald'S, and Coconut Media Box.
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Komal Shah holds Postgraduate Degree, Corporate Account Management from Centennial College.
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