Ricardo Komatsu Email & Phone Number

State Of São Paulo, Brazil

Division Recruitment DE&I and RPODirected a specialized Talent Acquisition and Diversity & Inclusion team across LATAM, continuously improving processes and implementing new technologies.Managed a diverse portfolio of clients, including Fortune 500 companies and startups, providing strategic guidance on ESG initiatives.Led the development and launch of HR software solutions, boosting client recruitment efficiency by 40%.Implemented robust governance frameworks and conducted workshops on best practices in talent acquisition, enhancing transparency and stakeholder engagement.Clients: Bank of America, Banco Mitsubishi, Bunge, Syngenta, Sony, JDE, C6, Claro, Brasken, International Paper, Amazon, AWS, Dasa, Univar, Yara.

Division Open Solutions - Omnichannel Founded and led the company, driving the vision and strategic direction for developing advanced robotic solutions and AI technologies.Spearheaded the creation and enhancement of AI-driven and developed an AI agent for job post distribution across multiple job boards. Developed scalable RPA platforms integrated with existing IT infrastructures, ensuring seamless adoption and client satisfaction.Clients: Santander - Universia, Salão 1838

Division SaaSLed the development of a robust Application Tracking System (ATS) SaaS product with a strong focus on user experience (UX) and performance.Management of key performance indicators (KPIs) such as customer acquisition cost (CAC), lifetime value (LTV), and churn rate to optimize business performance.Scalability and Infrastructure, structure dataset, Structured and managed scalable data sets and IT infrastructure to support business growth and product reliability.Oversaw the deployment of comprehensive training programs for clients to ensure effective hiring process Clients: Itaú, Ford, KPMG, Integration, Aché, Techmahindra, Fesa- Asap, Business Partner, Cia de Talentos, FIT Consulting, Stato, Passarelli.

Division Custom ApplicationsDirected the development, documentation and deploy of a reporting system for the São Paulo Subway Yellow Line 4 (CCR) including systems like SCADA, Elipse, SAM, SPAC, and SPAS. Managed the development of outplacement APP -Thomas Case & AssociadosDeveloped software for interview and analysis processes for Stato Outplacement (Projeto VALE).Created a methodology for social network analysis (SNA), developing visual representations of relationships among entities and applying mathematical analyses to derive insights.Clients: CCR, Via 4, Siemens, Thomas Case, Monster.com, Stato, Humanlytica

Led end-to-end executive search processes, from identifying client requirements to sourcing, assessing, and presenting top-tier candidates for C-suite and senior leadership roles.MKT SALESEmployer Brand Talent Process Talent Viability On Boarding Assessments Services, global check, monitor Clients: Sony, Monsanto, Pepsico, Coca-Cola, PWC, Storaenso, Starbucks, Emerson, HSBC, NIKE, Adidas, Dow, MSD, AstraZeneca, Sanofi, Experian, Mc Donald´s, Nestlé, Electrolux, Danone, Adidas, Martin Brower, Zurich.

Built and maintained strong relationships with high-profile clients across various industries, ensuring a deep understanding of their executive hiring needs and delivering tailored solutions.Conducted comprehensive market research and industry analysis to stay ahead of talent trends, providing clients with strategic insights and advice on talent acquisition and retention.Mentored and guided a team of consultants, fostering a collaborative and high-performance culture that consistently met and exceeded client expectations.

Identified and attracted top-tier talent for consulting roles, leveraging various sourcing strategies, including networking, referrals, and direct outreach.Conducted comprehensive interviews and assessments to evaluate candidates' skills, experience, and cultural fit, ensuring alignment with the firm's high standards.Partnered closely with senior leadership and hiring managers to understand their talent needs and provide strategic recruitment solutions.Conducted in-depth market research to stay updated on industry trends and competitor hiring practices, enabling proactive talent acquisition.

Planned, executed, and optimized multi-channel marketing campaigns across digital, print, and in-store promotions, resulting in substantial brand visibility and increased customer engagement.Developed and managed the marketing budget, ensuring efficient resource allocation to maximize ROI and meet business objectives.Fostered strong relationships with external agencies, vendors, and partners, enhancing marketing efforts and achieving campaign goals through effective collaboration.

• Managed marketing operations for the Itautec-Philco Group, including Itautec, Itaucom, Philco, and Trend Shop.• Oversaw Marketing, Management Information Systems (MIS), Trade Marketing, Customer Relationship • Management (CRM), and e-Commerce functions, driving integrated marketing strategies and enhancing customer engagement.• Served as the general manager of Trend Shop S.A. (Tech Retail), optimizing retail operations, boosting market presence andLed efforts to turn Trendshop retail operations profitable, achieving significant financial improvements.

• Implemented and managed marketing incentive programs for co-branded cards with major brands such as Brastemp, Fiat, Grupo Pão de Açucar, MTV, Avon, and Yahoo!• Organized promotional events featuring pre-embossed co-branded cards with Brastemp and FIAT, driving brand visibility and security.• Streamlined call center operations, significantly improving response times and increasing sales through enhanced efficiency.• Directed the successful launch of the VISA Instituto Ayrton Senna Card, leading to new flag and customer adoption.

Postgraduate Degree, Gestão De Carreira

Mba, Mba

International Relations