Organized onboarding activities for new hires including orientations, paperwork, and introductions.Handled employee grievances or complaints in accordance with company policies and procedures.Compiled reports on various HR metrics such as turnover rate, recruiting costs.Managed all human resource documentation, including new hire letters, employee contracts and corporate policies and procedures.Provide HR administrative support for the whole HR function (i.e. recruitment, induction, remuneration, performance management, employment relations, HR policy and procedures, learning and development, health and safety, and exiting) on a day-to-day basis and assist in the implementation of various HR-related activities and tasks.Manage, maintain and update Employee Self-Service (ESS) system for all employees using Sage 300, UNIS and IQTech.

Responsible for overall operations of the company's HR & Admin activities MIS, budgeting and forecasting,insurance, administration, statutory compliances,inventory and commercial activities•Overseeing recruitment of all personnel including creating and implementing effective onboarding plans•Developing and maintaining all HR policies, processes, forms, SOPs, etc•Maintaining up-to-date digital and electronic records of all employees according to to the legal requirements•Monthly payroll processing•Liason for all HR related matters

SportyBet is an online sports betting company fully licensed by The Lottery And Betting Control Board in Zambia. It provides players with the ultimate betting experience in the market & in Africa. Join & enjoy their FREE football Streaming app! My responsibilities included:-•Maintaining employee records (electronic and paper) ensuring that data is kept accurate, is available without delay and up to date.•Coordinating HR & Admin functions in all regions as assigned by Management and keeping an accurate record of all pending, on-going and completed activities and relaying the information to Management•Payment processing by acting as a link between external vendors and Finance department for the processing of all outstanding bills and invoices to ensure timely payments are made•Monthly processing of the payroll including all statutory taxes (PAYE, SDL, NAPSA and NHI), under the control of the Head HR & Admin - Africa to ensure timely payment of employee salaries•Dealing with workplace conflict through the introduction of an effective mediation service.•Providing advice, assistance and follow-up on company policies, procedures, and documentation.•Working with other managers to identify performance issues, including root cause, work-flow efficiencies and effectiveness, job design and human behavioural causes

•Maintain employee records (electronic and paper) for employees, ensuring that arrivals,departures, grade changes and transfers are properly managed, filed and recorded, and employee data are kept accurate, without delay and up to date on the Company’s information systems (hard and soft copies).•Administer Foreign employee documentation for epatriates by liaising with foreign employees, immigration and labour authorities for issuing of visas and permits, troubleshooting and monitoring permit expiry dates.•Maintaining a thorough knowledge and understanding of the HR Information System by uploading HR related information and formats, disseminating HR information and services on the HR OA system and extracting and providing information upon request•Liaise with HR colleagues and other department managers to collate monthly statistical reports on KPI’s, leave records, headcounts, contributing to narrative reports for HR Director, and account for variances.•Processing of the payroll (documents on absence, lateness, overtime)•Administering access control systems and provide daily time and attendance (T&A) reports to department managers.•Hiring of new employees, leave records and requests, appointments, timekeeping issues associated with the Company’s electronic time keeping system, grade changes, salary proposals, transfers and departures.•Monitor expiry dates of probation periods and communicate directly with responsible managers for their confirmation or otherwise.•Upholding the SOP’s of HR processes and advise management when necessary to ensure compliance with internal regulations).•Supporting internal and external recruitment whenever necessary, screening and short listing job applicants and communicating directly with managers.•Assist managers with job analysis to write and prepare jobs for grading.completefiles of job descriptions for all positions in the Company and participate in the review and audit of job descriptions.