Koneda J. Email & Phone Number

Hoboken, New Jersey, United States

In my role as Responsible Gaming Manager at Tipico USA Technology, I spearheaded initiatives to ensure player protection and adherence to regulations. By developing and implementing a multi-state Responsible Gaming Best Practices program, I significantly reduced problem gambling incidents by 15%. Additionally, I led marketing campaigns for Problem Gambling Awareness and Responsible Gaming Education months, increasing engagement and awareness by 30%.

Bensalem, Pennsylvania, United States

In my role as a Senior Compliance Officer at the Pennsylvania Gaming Control Board, I played a pivotal role in ensuring the casino's adherence to PGCB regulations, conducting Self-Exclusion interviews, and nurturing relationships with key stakeholders. My efforts in monitoring suspicious activities, identifying financial discrepancies, and delivering top-notch customer service were instrumental in maintaining rigorous compliance standards.

Millville, New Jersey, United States

In my role as a Senior Program Specialist at Tri-County Independent Living Center, I supported consumers through group presentations and events, ensuring proper accessibility etiquette and managing external collaborations. I successfully led the program specialist team in securing critical funding through strategic grant writing processes.

Atlantic City, New Jersey, United States

In my role as a Slot Attendant Supervisor at Hilton Hotel and Casino in Atlantic City, I was responsible for overseeing high-end slot areas, investigating payout discrepancies, and ensuring accurate reporting to the IRS. I successfully managed revenue generation totaling $30k to $1M nightly, collaborated with departments to resolve issues, and utilized advanced systems to monitor player activity.

Atlantic City, New Jersey, United States

In my role as a Cage Operations Supervisor at Harrah's Entertainment in Atlantic City, I utilized my extensive experience to lead and develop a team responsible for financial operations for our consumer base. I conducted daily buzz meetings to update company promotions and ensured compliance with regulatory requirements. Additionally, I supervised, scheduled, evaluated, and trained cage cashiers and bankers to maintain compliance with the CCC Act of New Jersey and IRS CTR laws.

Atlantic City, New Jersey, United States

In my role as Slot Cashiering Operations Shift Manager at Sands Hotel & Casino, I led a team in Atlantic City, New Jersey, ensuring efficient and compliant slot cashiering operations. I supervised, evaluated, and mentored team members, while also managing the daily reconciliation of a significant bank amount. My focus on developing team members' skills and maintaining departmental policies contributed to the overall success of the casino's gaming floor.

Atlantic City, New Jersey, United States

In my role as Slot Cashiering Operations Supervisor at Trump International Hotel & Casino in Atlantic City, New Jersey, I oversaw cashier areas, monitored currency inventory, and resolved customer disputes. I ensured compliance with New Jersey State Gaming regulations and led a team to deliver operational excellence. My experience allowed me to develop strong public relations skills and hone my leadership abilities in a fast-paced casino environment.

Master Of Business Administration - Mba, Business Administration, Management And Operations, 3.98

Major Specialization: Human Resources. Graduated with distinction

Bachelor Of Science - Bs, Business Administration, Management And Operations, 3.5

Activities and Societies: Camden Honor Society

Associate Of Science - As, Business Administration And Management, General, 3.71

Activities and Societies: President of Student Government, Phi Beta Kappa