Kong Ho Email & Phone Number

Reporting to CFO, responsible for all areas in information technology for the company, including but not limited to IT strategy and long-term plans, IT service delivery, support of ERP/construction specific systems and applications, IT infrastructure planning and support of WAN/VLANs, IP phone system, help desk support, vendor management, backup and disaster recovery, and developing and managing capital and operating budgets, etc.• Completed and continue to maintain the company’s DRP (Disaster Recovery Plan).• Enhanced backup strategy by adding Cloud backup into the current DRP.• Implemented SD-WAN to replace the expensive VPLS/MPLS WAN.• Completed host servers and core routers/switches hardware refresh.• Moved telephone system from PRI to more efficient and budget friendly Cloud based solution that offers audio and video calls and fax.• Introduced Cybersecurity awareness program to build “human firewall” to safeguard the company from cyber-attacks.• Provided technical assistance in merge of the company’s Intranet and LMS (in-house construction training/certification program).• Steered implementation of NDR and 2FA.

Responsible for system migration/integration from Canada to the Maitland, Florida based parent company Industrial Container Services, who acquired Great Western Containers (8 locations), Can-Am Containers, Jos. LeBel Containers, and Universal Drum (3 locations) in Canada from The Bodtker Group of Companies, and is the largest provider of reusable container solutions in North America to service local, regional and national customers alike.

Calgary, Ab, Ca

Pomoted through role of increased scope from Manager of Information Technology to Director of Information Technology in October 2015.

Calgary, Ab, Ca

The Bodtker Group of Companies was incorporated in January 2013 as a result of series of acquisitions made by the owner of Great Western Containers.- A privately held company that owns and operates Great Western Containers, Nemco Lubricants & Chemicals, Jos. LeBel Containers, Can-Am Containers, Reliance Products, and Universal Drum in 17 locations across Canada- Continued my role as Manager of IT reporting to CFO and expanded IT responsibility to cover all subsidiaries.• Led ERP implementations from inception to successful delivery.• Served as technology architect; worked on converged data and voice network project that connected people and data in all subsidiaries.

Reporting to CFO, responsible for all areas in information technology within the enterprise, including but not limited to enterprise-wide IT strategy and long-term plans, IT service delivery, support of manufacturing ERP system, application customization and upgrade, IT infrastructure planning and support of VLANs, IP phone system, user training and support, vendor management, backup and disaster recovery, and developing and managing capital and operating budgets, etc.• Successfully moved Vancouver distribution centre to a new location involving relocation of ICT assets and operations.• Accomplished IT and telecom deployment for a new distribution centre in Toronto on time and on budget. • As a project manager, successfully cut over 2 companies with 11 sites from old ERP to new cloud based ERP system.• Successfully completed server virtualization and implemented terminal server farm to improve server efficiency, load balancing and uptime.• Accomplished firewall/routers/switches upgrade to support fail-over and high availability data network infrastructure that involved 8 locations.• Successfully migrated MS Office users to the Office 365.

Other previously held positions at Royal Host, formerly known as Royco Hotels and Resorts (Oct 1992 - 1998) and Relax Hotels and Resorts (pre Oct 1992):• IT Manager – Royal Host – 2001 to 2005• Sr. Systems Analyst/Sr. Systems and Network Admin – Royal Host – 1998 to 2001• Systems Analyst/Systems and Network Admin – Royco Hotels & Resorts – 1995 to 1998• Unix System Admin/Programmer Analyst – Royco Hotels & Resorts / Relax Hotels & Resorts – March 1992 to 1995Reporting to CFO, responsible for all areas in IT, including but not limited to strategy, infrastructure, 3rd party support management, vendor relationships, application development, ERP system customization, maintenance & support, backup and disaster recovery, and budgeting.To integrate hotel's information systems, such as hotel PMS, sales and catering system, POS system, VOD system, phone and call accounting systems.• Deployed Opra hotel PMS system with hardware refresh to 6 full service hotels• Accomplished hotel WiFi (DataValet) contract negotiation and installation for 30 hotels• Accomplished head office servers and workstations refresh and infrastructure upgrade• Accomplished new office IT setup and IT re-organization in Norfolk,Nebraska• Accomplished $1.6M Y2K system conversion from Unix to Platinum for Windows, later on becoming Epicor eFinancial• Implemented head office firewall, fiber Internet with VPN, Intranet and web development• Involved in T1 WAN project to link offices in Calgary, New York, and El Cajon’s data centre – a result of merger to support 200+ hotels in US and Canada.• Developed Partnership Reporting module, Cash Management module, and Timeshare Loan Financial Receivable module integrated with the core financial information system• Developed Royco Management Interface (RMI) system for hotels to manage room reservation forecasting, budgeting, staff scheduling, payroll, data collection from property management system, and data transmission to corporate office

- A local software development and consulting firm specialized in customizable integrated accounting software for small to medium-sized businesses in Calgary and Edmonton.- Responsible for client needs analysis, presentation of system specifications, and customizing systems to meet clients’ requirements. Continuously improved the in-house developed integrated accounting software for Unix based mini-computer platform, through full systems development life cycle. Client support and user training - local and remote, in person and by phone.

Mba, General, Management Information Systems

Graduate Study, Economics Major With Finance Minor

Graduate Study, General Studies