Artem K. Email & Phone Number

Milwaukee

Prioritize and balance help desk tickets through an online environment. Work with customers on issues ranging from software to hardware over phone or through remote desktop solutions. Ask questions to narrow down and gain a better understanding of tasks. Explain solutions and issues to customers where they understand and advise proper procedure.Analyze and detect anomalies in networks through critical thinking and troubleshooting. Organize computers in networks based on current and future work policy. Maintain servers by pushing out software packages and hardware updates. Document detailed solutions and archive written guides with proper references. Cross-check products with distributors for top quality electronics and produce invoices for customers. Tailor servers, firewalls and routers based on customers’ needs. Work with in-place policies to provide seamless user experience and efficiently process tasks.

Milwaukee

Process purchase orders from emails and faxes with Microsoft Word, Excel and Outlook. For each billing cycle, create invoices and billing sheets for other companies. Analyze each billing item to eliminate any accidents. Straighten out any issues related to time sheets and miss entered data.Set up desktop computers and laptops while also managing software. Integrate employee calendars and correct any computer issues for other employees. Establish emails and organize them into the system. Administer and organize company website.Improve data files by altering categories and straightening out future issues. Arranging and disposing of client personal information within computers and on paper. Organizing client information in appropriate file cabinets and electronic files.