• Managing Global Portfolio Change Program – Commercial Real Estate Transformation • Portfolio Costs Trajectory • Run Rate Analysis• Future Strategic Advisory - 5 year plan - financial impact• Office utilization analysis• Reporting and power BI development• Process improvement

• Key contact for Global Data Management (GDM) for clients and stakeholders• Contact lead for corporate services teams and transaction partners.• Effectively managing relationships with partners in line with the data managementstandard of process.• Accountable for data integrity of portfolios and lease admin data managed on client'sbehalf:• Proactive review and management of data, by challenges the responsible parties ongaps and exceptions.• Regional owner of portfolio reporting, accountable for accuracy and completeness of allregular client outputs and timeliness of any ad-hoc data delivery requests.• Driving data improvements to build and maintain client confidence in data outputs.• Regional point of escalation on all queries in relation to portfolio data or DataManagement technology platform• Coordinate required training in region for transaction partners and client's CRE teams.• Provide technology support as a technology platform super user.• Oversight of regional data management KPI reporting.• Project support in key Data Management projects and initiatives deputising for GDMwhere required.• Coordinating work of Data Management teams across the globe and providing requiredtraining.

- Adjusting Data Management / Lease Administration processes across CBRE CRE for new GAAP accounting standards - IFRS16- Operational support during transitions of the new clients

- Coordinated tasks of each Team Member (7 FTE) and support them on a daily basis- Conducted Customer Care training for CBRE- Prepared monthly reporting for Clients- Created risk plans- Prepared budget forecast- Made process changes and improvement on the accounts- Being an escalations point- Prepared KPI reporting- Being involved in recruitment process

- adapted for the Lead role

- Arranged onsite property inspections in UK- Prepared monthly KPI's reports - Arranged viewings for potentials purchasers and coordinating them with a retail team - Arranged out of hours works - Dealt with maintenance works onsite - Liaised with banks, purchasers, surveyors and Landlords