Konrad Tomala
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Konrad Tomala Email & Phone Number

Lider ds. dokumentacji produktowej at KMD
Location: Warsaw, Mazowieckie, Poland 13 work roles 2 schools
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✓ Verified Jul 2026 3 data sources Profile completeness 86%

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Current company
KMD
Role
Lider ds. dokumentacji produktowej
Location
Warsaw, Mazowieckie, Poland
Company size

Who is Konrad Tomala? Overview

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Konrad Tomala is listed as Lider ds. dokumentacji produktowej at KMD, a with 2729 employees, based in Warsaw, Mazowieckie, Poland. AeroLeads shows a matched LinkedIn profile for Konrad Tomala.

Konrad Tomala previously worked as Kierownik and Właściciel Produktu (ERP) at Base.Com and Product Owner - ERP (Integrations) at Base.Com (Formerly Baselinker). Konrad Tomala holds Master Of Arts - Ma from University Of Silesia In Katowice.

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KMD

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About Konrad Tomala

Product manager, technical writer and business analyst with wide experience in creating digital products, documentation and marketing communications (incl. delivery of localization and training services). I made market roll-out for products in 𝗘𝗥𝗣 and 𝗜𝗖𝗧 area. I also supported and developed (incl. go-to-market) existing offerings - in medical and aviation platforms, payment services and e-commerce. I helped in achieving higher satisfaction levels of current customers and gaining new ones by triggering positive image of products - through effective communication, training and consultancy.I managed to build product and brand awareness by introducing and optimizing strategies of informing customers of latest developments and 'added value' any new feature and solution brings.I also introduced several improvements into corporate processes through which I reduced operational costs and managed to double efficiency of marketing, introduce best practices into product management & documentation as well as create information libraries.✅MARKET ROLL-OUT & APPLICATION RELEASES✶ Created market introduction for IFS App, MS Dynamics, Sabre IX and other business systems✶ Delivery of operation manuals/business & technical process navigation/specifications in ERP, ICT, GDS & OPS, various integrations✅MARKETING COMMUNICATIONS✶ Newsletters, landing pages, brochures, blogs - for market roll-out, trafe fairs, etc.✅SOLUTION ADVOCACY AND POST-SALES CARE✶ Product training, knowledge sharing and customer support for ERP, GDS, DTP and medical apps✅BIG DOCUMENTATION PROJECTS✶ Refreshment and market roll-out of "renewed" Payroll module at IFS for all of Europe - created more than 1000 pages of user help, business process flows, process and activity descriptions✅AZURE CLOUD MIGRATION✶ Delivered manuals and technical specifications for legacy apps & systems so they could be used in new settings in cloud environment at SNI✅IMPROVEMENTS IN DTP PRODUCTION PROCESS✶Introduced new layouts for documents and modern ways of managing contents with Schema ST4 DTP platform - at Mettler-Toledo✅INTRODUCTION OF ICT CLOUD LAB SERVICE CATALOG✶ Managed creation and delivery of product - service catalog for telco and SaaS features available in ICT cloud Labs in Ericsson𝗦𝗽𝗲𝗰𝗶𝗮𝗹𝘁𝗶𝗲𝘀: Digital Marketing, Copywriting, Training & Workshops, Mentoring, Product Advocacy, Creative Problem Solver, Negotiation, Cross-Cultural Awareness, Stakeholder Management, Customer Experience & Satisfaction>>Open to Opportunities<<

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KMD
Kmd
Lider ds. dokumentacji produktowej
Warsaw, PL
Website
Employees
2729
AeroLeads page
13 roles

Konrad Tomala work experience

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Lider Ds. Dokumentacji Produktowej

Kmd

Warsaw, Pl

Kierownik And Właściciel Produktu (Erp)

Warsaw, Pl

Product Owner - Erp (Integrations)

Warsaw, Mazowieckie, Poland

Overseeing integrations of BaseLinker platform with various ERP ecosystems and related applicationsFacilitating of shaping BL as multi-disciplinary e-commerce system

Product And Documentation Manager

Warsaw, Mazowieckie, Poland

➢ Led redesign, development and unification of product/technical documentation and marketing information for products - systems for payments/transactions, e-commerce platforms, and various integrations among banking/transfer applications➢ Built product awareness and triggered additional increase of sales through dynamic coordination of making and delivery of product information and optimizing strategies of keeping customers informed➢ Created maps of customer journey and elements of user interface for e-commerce and transactional systems - incl. Click2Pay (Mastercard) and Mobile (Visa), close collaboration with payment organizations➢ Continuous cooperation with product teams, analysts and business owners in managing backlogs for product development, adjusting product vision to changing market conditions and adapting innovation

Jun 2022 - Sep 2024

Senior / Lead Technical Writer

Warsaw, Mazowieckie, Poland

➢ Led development and enhancement of product/technical documentation and marketing information for products - platforms for flight booking management and aviation operations - and various GDS integrations ➢ Built product awareness by dynamic management of manufacturing and delivery of product information and white papers, informing customers of latest updates - notes, mailing, newsletters➢ Full-time cooperation with product teams, analysts and business owners in backlog management for developing products and their vision

Jan 2020 - May 2022

(Chief/Senior) Technical Writer And Business Analyst In Cloud Migration

Warsaw Metropolitan Area

➢ Managed design and development of end-user and technical/product documentation for applications and systems migrated to MS Azure Cloud (ERP, business, pharma, R&D, communications, sales, marketing) ➢ Provided localization services for migrated systems/applications

Nov 2020 - Feb 2021

(Chief) Technical Writer / Copywriter / Product Analyst

Warsaw, Masovian District, Poland

➢ Designed, developed and standardized product and marketing documentation for measuring devices (sensors, probes) and systems (PLCs, monitoring stations, etc. ) used in continuous quality control and maintenance (SQC/SPC) in laboratory and industrial production processes➢ Assisted in developing marketing papers for measuring systems and devices➢ Management and maintenance of repositories of product information (PIM - Product Information Management)

Oct 2018 - Dec 2019

(Chief) Technical Writer And Business Analyst In Telco Cloud Labs

Warsaw, Masovian District, Poland

➢ Created and published instructional (ITIL) and product/technical audit materials for telco labs➢ Managed design, development and unification of technical documentation and user manuals for data- and telecommunication platforms➢ Prepared marketing / informational materials (whitepapers) for products and services delivered by ICT cloud laboratories➢ Led development of product / technical documentation for extensions designed for MS Dynamics NAV 365 - invoicing, warehousing, shipments, work orders, jobs. BOMs (bill-of-material)

Nov 2016 - Sep 2018

Software Consultant And Analyst / Deputy Project Leader

Warsaw, Masovian District, Poland

➢ Managed CCM (Customer Communications Management) product implementations for corporate customers➢ Participated in development and deployment of Inspire per client needs➢ Created 200 automated mass communication templates for use in CCM system for network operators, banks and insurance companies➢ Conducted training sessions for business users of Inspire

Aug 2015 - Oct 2016

Lead Consultant / Consultant

Warsaw, Masovian District, Poland

➢ Performed business analyses in area of ERP and IT for medium-sized and small companies➢ Delivered services of business consulting to various businesses - within EU projects of grants for PL companies➢ Participated in development projects for proprietary ERP and CRM solutions➢ Developed technical, analytical and marketing documentation for various enterprises

Jul 2014 - Jul 2015

Technical Writer / Business Analyst

Ifs

Warsaw, Masovian District, Poland

➢ Created and developed technical documentation (operation manuals and user help) for end-users of ERP modules: HR, Payroll, Logistics, Health & Safety, Performance Management, In-system Messenger➢ Participated in processes of IFS App development in Agile methodology➢ Supported IFS App platform in area of translation / localization and (user-centered) language content➢ Created and developed marketing communications for products, corporate news and presentations / slogans / banners for conferences and trade fairs

Dec 2011 - Jun 2014

Data Analyst

Cracow, Lesser Poland District, Poland

➢ Created statistics on overall company performance used for making organizational decisions➢ Provided consultancy on HRIS tools to users from personnel departments across geographies➢ Introduced business model of integrated services in HR

Jan 2010 - Dec 2011

Seo Writer / Copywriter

Warsaw, Masovian District, Poland

➢ Content management (blogs, landing pages, product descriptions, marketing messaging) for various websites➢ Prepared content and ran e-marketing campaigns➢ Made copywriting and performed SEO activities to created content and websites

Jan 2009 - Dec 2010
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2 education records

Konrad Tomala education

FAQ

Frequently asked questions about Konrad Tomala

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What company does Konrad Tomala work for?

Konrad Tomala works for KMD.

What is Konrad Tomala's role at KMD?

Konrad Tomala is listed as Lider ds. dokumentacji produktowej at KMD.

Where is Konrad Tomala based?

Konrad Tomala is based in Warsaw, Mazowieckie, Poland while working with KMD.

What companies has Konrad Tomala worked for?

Konrad Tomala has worked for Kmd, Base.Com, Base.Com (Formerly Baselinker), Global Payments Inc., and Sabre Corporation.

Who are Konrad Tomala's colleagues at KMD?

Konrad Tomala's colleagues at KMD include Frits Jensen, Kirsten Kryger, Kim Hallberg Nielsen, Claus Donner, and Michelle Ansholm Hansen.

How can I contact Konrad Tomala?

You can use AeroLeads to view verified contact signals for Konrad Tomala at KMD, including work email, phone, and LinkedIn data when available.

What schools did Konrad Tomala attend?

Konrad Tomala holds Master Of Arts - Ma from University Of Silesia In Katowice.

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