- L1 &L 2 support team, handles day-to-day operational tasks, system-related issues, and reporting;- Onboarding Procedures Execution - collection, review and verification of documents before sending it to the Compliance department;- Ensure all communication content is user-centric, well-tracked, and aligns with business goals, while continuously optimizing improved engagement.

- Outreach of Partners, NeoBanks, Fintechs;- Market research and fulfilment of project backlog;- Establishing sustainable and positive partner relations; - Daily Account Support, Cross-Sales, Closing Deals;- Consulting existing Partners about new products and services;- Onboarding Procedures Execution - collection, review and verification of documents before sending it to the Compliance department;- Daily work with IT Engineers and Product Managers to drive improvements per Project RoadMap;- Integration of E-commerce Gateway, Internet Bank, Billing System for Cross-Border FinTech; - Business Development of Next-Generation Core Platform for Acquiring Banks, EMI and PI's;- Platform Adoption per Local AML requirements;- Act as a single point of contact for the Partner and the Company;

- Networking, Sales, Business Expansion; - Merchants Acquisition. C2B,B2B, B2C; All Risk Verticals; - Support on each step of onboarding;- Client Portfolio Management;- Work closely with Risk and Regulatory Compliance;- Card Acquiring, Instant Payments and Same-Day Settlement service provision;- Daily communication with FinTech, Banks, EMIs, PSP, iGaming, Betting, Casino, Gambling, Cryptos;

- Nosto and Safeguarding IBAN Opening;- Merchants Acquisition and Onboarding Support;- Direct and Cross-Sales;- Affiliate and Business Partners Networking;- Key Accounts Support (Private and Corporates);- Scaling and Optimising processes through automation;- Top Management and MLRO Direct Reporting;

- KYC, KYB, CDD/EDD;- Document Verification; - ML/TF Bases Screening;- Customer Identification and Onboarding;- Client Data Portfolio Formation.

- Front Line Customer Support;- Corporate and Private Clients Onboarding;- Customer Due Diligence (CDD), Know Your Client (KYC) activities;- Cross-Sales and Product Improvement per Client Request;- Reporting on Account Status to Senior Management; - Supporting of Regional Representatives and Agents;- Dispute Resolution and Conflict Mitigation.

- Merchant Acquisition;- Client Data Collection;- CDD, KYC, AML activities;- Legal and Corporate Support;- Client Relationship Management;- Agent Networking and Regional Development;- Risk Assessment of Corporate and Private clients;- Cross Sale of Banking Products.