Conducted various types of testing (manual - regression/integration/smoke/PSI),including defect registration and verification of fixed defects.Collaborated with development teams in an Agile/Scrum environment.Utilized Git repositories, analyzed logs, and localized errors.Worked with databases, SQL queries (complex nested selects, simple updates).Prepared reports on found errors in bug-tracking systems (JIRA) with prioritization bycriticality.Engaged in releases, HF, Service Pack, and project documentation (TOR, CTR, TT).Created usage and testing scenarios.

Worked on projects with system-forming banks in Russia; installation and configuration of thesystem.Interacted with company production centers (analysts, developers, testers, and architects) onproject issues and tasks.Analyzed incidents, worked with logs, reproduced logs in the system, tested according to the testplan.Extracted necessary data from SQL databases and conducted primary analytics with reporting.Wrote instructions for new functionality or modification of current functionality to meet projectneeds.Conducted demonstrations of new functionality to the customer.Launched solutions into industrial operation and transferred new functionality.

Technical Support for employees of Sberbank PJSC, SberTech LLC.Handling requests in HP Service Desk, HP Service Manager.Maintaining accompanying documentation.Maintenance of the computer and network equipment fleet.Configuring PCs running Windows and MacOS.Supporting IP telephony.Connecting and configuring shared office equipment.Setting up and configuring equipment for video conferencing.Supporting video conference events.Connecting and configuring active network equipment, skills in structured cabling system installation.Providing technical advice to users.