• Managing the end-to-end employee lifecycle, from onboarding to offboarding• Navigating employee relations, including conflict resolution and performance management• Developing and implementing HR strategies aligned with overall business objectives• Organizing training and development programs for staff

• Contributing to the recruitment process• Designing and managing e-learning platforms at a functional & organizational level• Maintaining the company website and curating its content• Managing relationships with key operational vendors and customers• Approving all operational invoices and ensuring their submission for payment

• Developing store strategies to expand customer pool, increase & optimize profitability• Meeting sales targets by training, motivating, mentoring, & providing feedback to store staff• Coordinating & overseeing the organization and delegation of work among staff• Generating & reviewing daily sales report

• Being in charge of delivery management and order processing• Managing and monitoring store inventory• Assisting with the sales process by maintaining a fully stocked store• Recommending and displaying items that match customer needs• Ensuring high levels of customer satisfaction through excellent sales service