Konstantin Gerner Email & Phone Number

Vienna, AT

Vienna, Austria

• Specialising in critical infrastructure in the DACH area, my clients are primarily municipal utility companies providing electricity, gas, water, and public transportation services.I help my clients to develop and.
• Conduct crisis exercises to validate the effectiveness of the organisation’s BCM plans and procedures.
• Deliver BCM training and awareness programs to prepare employees to respond to business disruptions.
• Develop BCM documents for each staff function of the team.
• Compile BCM manuals for selected crisis-triggering events.
• Provide guidance and support to organisations in developing and maintaining business continuity plans and procedures.

Kaltenleutgeben, Lower Austria, Austria

- Management consultant limited to business structures, human resources- and risk-management.- Safety specialist | Workplace Evaluations

Vienna, Austria

• Supervised a bakery chain with 45 stores through the Covid-19 crisis by coordinating and compiling a comprehensive emergency plan.
• Spearheaded and administered more than 15 ideas and concepts on repositioning the bakery chain in the face of the Covid-19 crisis.
• Identified ineffective workflow processes and mastered the permanent reorganisation of shift scheduling procedures for 250 employees to increase labour efficiency.Other Roles
• Assistance to HR Management (September & December-2018)
• Retail Salesperson (Seasonal)
• Marketing & Communications Executive (September 2016 - December 2016)

Vienna, Austria

• Delivered world-class Security services for 100+ of events and organisations.

Amsterdam Area, Netherlands

• Administered more than 60 medium sizes to high tier EMEAR accounts (MRR ~250.000$) to foster a long-lasting relationship.
• Constantly analysed hundreds of customer’s usage statistics of Webex to engineer and run individualised onboarding sessions.
• Achieved a maximum of customer satisfaction by monitoring customer’s feedback and engaging with more than five of Cisco’s cross-functional groups.Collaborated with ten other members of the ‘Collaboration Technology.

Utrecht Area, Netherlands

• Administered worldwide and world-class customer service by answering thousands of emails and telephone calls for Sennheiser’s professional headsets.

Gänserndorf, Austria

• Attained rich experience in everyday work activities of HSSE-Managers in one of Europe’s largest oil and gas exploration fields.

Vienna, Austria

• Employed within the University’s Department of Risk and Security Management.
• Supervised the ‘Media Department’ as part of more than six internal and external crisis exercises in the university’s program studies.

Master Of Science - Msc, Security, Peace-Building And Diplomacy, Merit

Activities and Societies: Event Ambassador, Chatham House (London) I explored the link between national and global security and the role.

Master Of Arts - Ma, Politikwissenschaft | Political Science

(Studies Interrupted) | I am strengthening my research skills in European (migration) policies and inductive qualitative research.

Bachelor Of Science - Bsc, Integriertes Sicherheitsmanagement | Integrated Safety And Security Management, Merit

Activities and Societies: Cooperation Network for Risk, Safety & Security Studies http://www.conris.eu I acquired detailed knowledge about.

Erasmus+, International Business For Emerging Markets

I attended this five-month programme (September-2015 - January-2016) in course of my Bachelor degree in Utrecht, The Netherlands. •.

Matura | Higher School Certificate

Matura (school-leaving exam) at the “Military-Academic Secondary School” with emphasis on Mathematics and Science (Biology, physics &.