Konstantin Prokofiev Email and Phone Number

CraftTalk offers an integrated AI-powered solution for customer service and internal processes automation leading to increased cost efficiency and enabling the highest quality of service.• Leading the company’s sales department and responsible for its day-to-day efficient running. Focused on achieving set sales targets for the company.• Supervision of the project's delivery for the signed contracts (terms and budgets control, tracking project plans execution, managing the risks, point of escalation for delivery, and support issues)• Management for the key accounts – day-to-day monitoring of the execution of the contracts, upsale of the new products and services, budgeting, and control of budgets execution.

• Building up new organization structure for R & D and Production departments from the scratch, managing 5 subdivisions, 70+ employees.• Design and implementation end-to-end business processes and automation tools in the departments in area of responsibility.• Managing and delivery the strategic projects of Building the Russian Federal IoT Network (Network coverage in 85 regions across the Russian Federation).• Redesign of the company product portfolio: new protocol development and its implementation in company products, improvement of product functionality, characteristics (new data transfer speeds, increased scalability,) and production quality.• Department budgeting and managing the budget execution.

• Direct responsibility for financial success of Oracle Technology implementation and consulting Services Business in Russia and CIS; carrying annual quota of >2 M. USD.• Closed strategic deal in TOP5 Russian Bank.• Significant Business growth on the entrusted area of responsibility.• Develop and support trusted and influential relationships with Customers, discovering and analysis customer needs, proposal preparation, participation in tenders and procurement procedures, supervision of the project delivery process.

• Generating revenue to agreed targets, new sales development; managing whole sales process from the lead generation to contract signing for Russian and USA markets; development of the selling and promotion strategy for focus group of services; participation in public and closed marketing events, achieve annual plan up to 200M RUB per year.• Closing strategic deals in Russian TOP5 Telco Company (OSS/BSS systems testing services - ~90М RUB, GIS system Implementation, support and development - ~ 140М RUB, OSS systems support and development – 300М RUB, DLP Implementation - ~30M RUB).• Operational work with the current Customers from the Telco market; Develop and support trusted and influential relationships with Customers, discovering and analysis customer needs, proposal preparation; participation in tenders and procurement procedures, supervision of the project delivery process).• Presale (understand client requirements and define better solution proposition; bid management (RFI/RFP responses preparation and submission); high level design of the proposed solutions; full responsibility of the technical-commercial or commercial offers preparation).• Project/Program Management (POC project management; preparation and approval of the project plans for the group of the projects and the whole program; tracking of the fulfillment of the contract conditions and projects delivery quality; resolving conflict situations and escalations).• Managing team of 5 managers. Administrative KPIs achievement (organizing effective internal processes, personnel motivation, increased productivity).

• Identification, development and closing of new business opportunities for the Company consulting services;• Relationships development with key accounts;• Working together with Delivery Team for solution proposal;• Arrange product demonstrations together with solution engineers, negotiate and bid specifications to successfully win new business;• Assist with project plan development and project kick-off activities;• Taking part in Project delivery team as project supervisor.• Participation in pipeline development for consulting services and collateral SW & HW opportunities• Participation in public and closed marketing events.