Scott Nicholson Email & Phone Number

Te Puke

As CEO of The Hub Te Puke, I successfully led a comprehensive rebranding effort and orchestrated a remarkable five-fold expansion of our organisation and services. While the rebranding and growth milestones have been achieved, I continue to drive strategic development to sustain our momentum and ensure alignment with our renewed vision. Cultivating a vibrant organisational culture remains a priority, alongside ongoing efforts in team recruitment, development, and leadership. I maintain a… Show more As CEO of The Hub Te Puke, I successfully led a comprehensive rebranding effort and orchestrated a remarkable five-fold expansion of our organisation and services. While the rebranding and growth milestones have been achieved, I continue to drive strategic development to sustain our momentum and ensure alignment with our renewed vision. Cultivating a vibrant organisational culture remains a priority, alongside ongoing efforts in team recruitment, development, and leadership. I maintain a strategic focus on financial planning, marketing strategies, and community engagement to support our ongoing success. Additionally, I manage crucial stakeholder relationships, ensure regulatory compliance including Charities Commission reporting, and actively pursue funding opportunities through grant applications from diverse donor organisations. Show less

Bay Of Plenty, New Zealand

Te Puke, New Zealand

As Senior Leader of Coolstore New Life, I led strategic development, managed operations, and cultivated our organisational culture in line with our vision. I oversaw team recruitment, development, and leadership, while driving financial planning, marketing efforts, and community engagement. Additionally, I managed relationships with stakeholders, handled Charities Commission reporting, and facilitated grant applications from various donor organisations.

Tauranga, New Zealand

As the Business Services Manager, I oversaw daily operations, quality management, and support staff to ensure institute efficiency. Reporting to the CEO and providing continuity through leadership transitions, I led restructuring efforts that turned deficits into surpluses. I managed support teams, conducted staff appraisals, and oversaw strategic planning and stakeholder relations. Additionally, I handled regulatory compliance, budgeting, contract management, and human resources, while also… Show more As the Business Services Manager, I oversaw daily operations, quality management, and support staff to ensure institute efficiency. Reporting to the CEO and providing continuity through leadership transitions, I led restructuring efforts that turned deficits into surpluses. I managed support teams, conducted staff appraisals, and oversaw strategic planning and stakeholder relations. Additionally, I handled regulatory compliance, budgeting, contract management, and human resources, while also leading feasibility studies for new ventures. Show less

Auckland, New Zealand

As Value Improvement Manager I was part of the Finance and Strategy Team reporting to the General Manager of Finance and Strategy. The role primarily involved:• identification, analysis and recommendation of solutions to improve the operational performance of Oxygen Business Solutions as a whole,• maintenance of a value improvement register,• development and implementation of performance metrics,• reporting and analysis,• service delivery reporting,• financial… Show more As Value Improvement Manager I was part of the Finance and Strategy Team reporting to the General Manager of Finance and Strategy. The role primarily involved:• identification, analysis and recommendation of solutions to improve the operational performance of Oxygen Business Solutions as a whole,• maintenance of a value improvement register,• development and implementation of performance metrics,• reporting and analysis,• service delivery reporting,• financial performance reporting,• process re-engineering and change management,• customer service level reporting,• writing of quarterly reports,• various other administrative duties. Show less

Auckland, New Zealand

I was initially employed to manage a team of performance analysts responsible for ensuring that Oxygen Customer Support delivered its services within the terms and conditions of its various supply contracts. Upon taking the position it soon became apparent that many of the Customer Support Processes required to fulfil the requirements of these contracts were still to be defined and implemented. This was the primary task I initially undertook.This involved:• designing and… Show more I was initially employed to manage a team of performance analysts responsible for ensuring that Oxygen Customer Support delivered its services within the terms and conditions of its various supply contracts. Upon taking the position it soon became apparent that many of the Customer Support Processes required to fulfil the requirements of these contracts were still to be defined and implemented. This was the primary task I initially undertook.This involved:• designing and implementing an upgrade to the call management system used in customer support,• defining the support processes used throughout Oxygen for customer support,• liaison with the executive team, managers and team leaders throughout Oxygen,• implementation of support service processes,• identification, analysis and resolution of performance issues,• definition of position descriptions, key accountabilities,• staff management.During much of this work, it was identified that many of the same issues I was resolving for the Customer Services Group were spread across Oxygen as a whole. Subsequently, I was approached by the General Manager of Finance and Strategy and the position of Value Improvement Manager was created. Show less

Melbourne, Australia

This role involved:- design and implementation of the student email system,- onsite support- administration of the campus network and systems,- provision of strategic technical assistance in the search, testing and transition to a new administration system.

Auckland, New Zealand

I was recruited into this role by my former manager at Energy Direct Limited.At Power New Zealand Ltd., I joined the Information Services Group as Technical Director and Project Manager for a large Information Network development project. In this role I was primarily responsible for:- leading the requirements definition sub-project,- the RFI and RFP process,- leading the vendor selection team,- developing terms of reference for the major blocks of work including a… Show more I was recruited into this role by my former manager at Energy Direct Limited.At Power New Zealand Ltd., I joined the Information Services Group as Technical Director and Project Manager for a large Information Network development project. In this role I was primarily responsible for:- leading the requirements definition sub-project,- the RFI and RFP process,- leading the vendor selection team,- developing terms of reference for the major blocks of work including a Systems Audit (of some 360 applications and 500 PC’s over 16 sites), Network Architecture Design, Proof of Concept and pilot projects,- steering both the technical direction and the development and implementation plan for the project.Other duties included:- liaison with other departments for new system requirements definition, design and implementation,- IT policy definition,- product (hardware and software) certification process design and implementation (definition of standards required for product evaluation and acceptance),- design and implementation of service creation process,- Microsoft Windows Sever support and administration,- Novell NetWare administration. Show less

Wellington, New Zealand

At Datacom Systems Limited I was part of the LAN Consulting Group, this was responsible for providing LAN technical design and troubleshooting assistance to a variety of clients including Datacom Systems itself.In this role I was the primary contact for New Zealand Post, New Zealand Rugby Football Union, Caltex Oil NZ, Radiola Corporation, NZ Wools, and various other smaller companies.In performing this role I was responsible for:- building successful customer relationships… Show more At Datacom Systems Limited I was part of the LAN Consulting Group, this was responsible for providing LAN technical design and troubleshooting assistance to a variety of clients including Datacom Systems itself.In this role I was the primary contact for New Zealand Post, New Zealand Rugby Football Union, Caltex Oil NZ, Radiola Corporation, NZ Wools, and various other smaller companies.In performing this role I was responsible for:- building successful customer relationships with employees at all levels,- ensuring client needs were met satisfactorily,- consulted on, tender submissions,- new systems development,- hardware support,- software support. Show less

Wellington, New Zealand

At Energy Direct Corporation I was part of the Development and Planning Group, which was primarily involved in the development and implementation of a Microsoft Windows Server and client based network. My work over this time included:- data collection and entry,- database structuring and development,- database reporting,- Windows PC network support, commissioning and development,- network administration.

Bachelor'S Degree, Economics

Bachelor Of Ministries, Theology

Activities and Societies: Student Representative (1999)

Education record

Activities and Societies: Hockey, Photography