Promoted to Senior Learning Advisor

• Build and manage lead pipeline of multi-discipline education programs from globallyrenowned B – Schools such as Wharton, Columbia, INSEAD, MIT Sloan, Berkeley, Kellogg,Cambridge-Judge & Harvard to senior and top management executives.• Providing in-depth and customized information to interested executives who enquire oncomprehensive leadership development programs through phone and email• Ensuring that details pertaining to lead discussions are updated real-time on CRM (CustomerRelationship Management) software.• Developing best practices for interaction with customers including standard FAQs to ensurethat we are capturing value and ensuring the appropriate programs are recommended.• Responsible for adherence of the inside sales process, tools and data management.

• A Change Agent, with proven track record of successfully transforming businesses through revolutionary operational and functional techniques.• Managing the Sales Department of Asia Pacific region at Byju’s Future School (Whitehat Jr.) • Covering Sales of ed-tech products like Coding, Maths and Music of Byju’s in these countries and overachieving the targets allocated on a regular basis• Overseeing the operations of customer’s kid’s learning experience and providing best after sales service as well for smooth experience throughout. • Upgrading their course from time to time to sell more number of classes thereby increasing profibility in file and overall department’s sales figures.• Constantly featuring in Rewards and Recognition for outstanding conversions and best sales figures.• Managing B2B and B2C opportunities for Byju’s Future School and Whitehat Jr in India and ANZ Region (coordinating with Director, AVP and product trainers to create a synergetic longterm relationship to drive opportunities for new client acquisitions and revenue generation)• Have driven a total B2C sales revenue of approximately USD 500,000 and a total of USD 1.5 million B2B revenue at Whitehat Jr. and Byju’s Future School.• Possess Leadership Management & Team Management skills.• Customer-centric sales manager offering skills in Custom-Centric Solutions as per customers’ business requirements and effectively managing expectations of clients, vendors and stakeholders.• Best Sales figures - Whitehat Jr. - June, Aug-Dec’22, Jan-Apr’23 :Cumulatively 4.25 Cr of Gross sales in 9 Months- 802 fresh enrolments and 44,113 credits sold, 24 RnR (Rewards and Recognition Certificates in Organization Townhall) in 37 months.

- Managed the largest English-speaking accounts out of Australia and New Zealand, involving Adventure World, Crooked Compass, and Travel Associates. - Improved efficiency by maintaining the portfolio of prominent Virtuoso accounts, including MTA (Mobile Travel Agents), Allure Travel, FBI Travel, and Low & James Travel Associates to name a few. - Attained a high standard of customer satisfaction by managing Inbound client sales, regular interaction with clients over phone and email, and troubleshooting operational issues. - Acquired exciting deals for the customers on tour leading to an enhanced memorable experience by maintaining strong relations with vendors and hotels. - Making vital efforts to manage the entire gamut of activities related to the company’s Vision, Values, and Strategy; ensure revenue generation & enhance market share. - Developed new and fresh strategies to respond to high volume client concerns and meet budget guidelines. - Driving key strategic Initiatives while identifying and developing new business acquisition opportunities in B2B and B2C sales in order to deepen market penetration and enhancing the client base. - Strong networking skills demonstrated in outright procurement and negotiation of vendor rates as per company needs.

- Ensured error-free exciting itineraries for customers loaded with unique experiences and activities to make for a memorable holiday. - Managed Scandinavian and Eastern Europe Market DMC's like Travel Beyond, Indien Resor, Orienten Resor, Kenzan Tours, Aurinkomatkat, Kaleva Travel, Eastern Travel to name a few. - Setting and fine-tuning an excellent operational base that is ratified by a very high customer retention ratio, focused on productivity and operational efficiency translating into cost savings and bottom-line improvement. - Maintained client relations to build an excellent reputation for service and produce repeat business. - Developed relations between company and client following details to ensure quick response to identified problems. - Maintained a strong vendor database with outstanding rates procured after killer negotiations.- Prepared brochure programs for high-yielding markets out of Scandinavia like Lotus Travel, Indien Resor, Orienten Resor, and Travel Beyond to name a few.

- Ensured error-free exciting itineraries loaded with impeccable experiences and activities to make for a memorable holiday. - Drove significant efforts in planning and executing off-the beaten- track experiences fitting various pockets and markets. - Analyzed competitor activity and observed their products on offer. - Collected and communicated customer feedback to all necessary departments. - Escorted various Inbound groups and made sure that their tour remained error-free and memorable. - Conducted recce at various hotels and destinations and increased product knowledge and industry relations. - Conducted transfer assistance to and fro airport and railway stations to hotels for arriving/ departing guests. - Maintained operation file for each Inbound guest arrival and checked for its accuracy on all operational fronts. - Increased profitability in the file by doing negotiation from the hotels and transporters.

Trained in all Core departments of Hotels including F&B Control.Got the insight of hotel operations and worked in all the core departments providing enough grip over the normal Hotel processes.Notable Accomplishment: Acknowledged as the Best Trainee at the end of the training.