Bram K. Email & Phone Number

Massachusetts, United States

-Answer calls from members who are needing technical or financial assistance -Provide information regarding their share accounts and consumer loans -Use a variety of financial software that can perform transactions and payment transfers on the members behalf-Have learned to work on accounts that are associated with Visa’s, Saving accounts, Retirement.

Burlington, Massachusetts, United States

• Routinely provides guidance and customer support over the phone
• Works in collaboration with co-workers, other stores and L.L Bean’s customer service department
• Works in the Men’s apparel department to provide guidance for customers purchasing particular merchandise
• Provides customer service through L.L Bean’s many omnichannel services

Belmont, Massachusetts, United States

• Proofread social media posts, webpages, and other content to improve its readability and effectiveness
• Provided suggestions and feedback when it came time to the formatting of MACC’s seasonal newsletter
• Created flyers and other multimedia needed for MACC’s Annual Environmental Conference
• Worked with CRM software and excel spreadsheets to improve the organization of MACC’s digital records on its donations, member conservation commissioners and commissions needed for future… Show more
• Worked with CRM software and excel spreadsheets to improve the organization of MACC’s digital records on its donations, member conservation commissioners and commissions needed for future reference Show less

Reading MA

• Provided excellent customer service when assisting the customers at the registers
• Used software tools to assist the customer’s needs including POS, product search and customer look-up
• Sold REI memberships by talking about the variety of benefits of being part of a Co-op

Boston, Massachusetts, United States

• Aided in coordinating the festival as part of a multi-person team under a number of facets and roles
• Researched potential films, and facilitated the movie festival
• Communicated with exhibitors and vendors, initiated conversations with potential vendors
• Wrote informative articles in conjunction with themes of films and festival, published digitally and in print
• Participated in community outreach efforts, including distributing ads, pamphlets, and posters at a variety… Show more
• Participated in community outreach efforts, including distributing ads, pamphlets, and posters at a variety of organizations and businesses Show less

Greater Boston Area

• This is a Condensed glimpse of my time at CVS:
• Worked both in the Summer 2015 and the Summer 2016.
• Worked as a customer service representative working on the floor answering customer’s questions
• Worked to remove outdated merchandise from the floor and restocking it with newer merchandise
• Worked to face every row of merchandise so it met the needs of the customers

Certificate In Website Design And Development, Computer Science

Bachelor'S Degree, Environmental Studies