Koray Atmaca Email & Phone Number

Istanbul, Türkiye

• Chatbot R&D Project for SEDAS ¸ (2021.11-2023.09)
• Led the development and deployment of a rule-based chatbot for SEDAS, leveraging Zemberek NLP to significantly enhance customer service interactions.
• Pioneered the migration of chatbot flow management to a custom Node.js engine from Google Dialogflow, enhancing system flexibility and response accuracy. Implemented Redis for efficient session management within our.
• Orchestrated the integration of microservices for SAP systems, enabling the chatbot to create records within SAP systems, which significantly alleviated the customer service workload. The implementation of these.
• Authored extensive technical documentation, ensuring knowledge transfer and project continuity, which streamlined the onboarding process for new team members.

• Software Development Project for IHG Hotels (2020.09-2021.11)
• Spearheaded a client-facing project for IHG Hotels using Angular, TypeScript, CSS, and HTML, leading to an increase in user engagement through improved UI/UX designs.
• Engineered and maintained scalable microservices on AWS Lambda using Node.js, reducing operational costs and enhancing application responsiveness. Utilized a comprehensive suite of AWS solutions including S3 for.
• Utilized Jira for project management and issue tracking, facilitating efficient collaboration across development teams and ensuring timely project completions.

• Softech is a Türkiye İş Bankası Technology Company
• Contributed to the testing of software applications.

Istanbul, Turkey

Developed a warehouse management system using Oracle PL/SQL.