Koreen Waz, Pmp, Csm, Itil-F, Cqm-Oe Email & Phone Number

Over 25 years of professional managerial experience that encompasses full lifecycle delivery of IT solutions and services. Ms. Waz has managed projects as small as $200K and performed in a leadership capacity for several $2B+ programs. She has worked across business silos, organizations, and multi-vendor environments to deliver enterprise-wide solutions and improvements. Ms. Waz has successfully turned around troubled projects by leveraging her technical savvy, strong analytical capabilities, vital soft skills, plus significant expertise in the areas of: • IT Program & Project Management • System Development Life Cycle (SDLC) Management and Development Operations (DevOps) • IT Service Management (ITSM) and Solution Delivery including Performance-based Management (SLAs & OLAs) • Transition Management, Quality Management, and Knowledge Management• Enterprise-level Practice Management & Business Process Re-engineering (BPR) • Communications & Organizational Change• Agile DeliveryMs. Waz has extensive practical experience with implementing and leveraging ITIL, ISO, CMMI, Six Sigma (Lean) and Kanban, and holds multiple professional certifications including Project Management Professional (PMP), ITIL (EXIN), ISO Auditor, certified CMMI SCAMPI member, Six Sigma Lean (Greenbelt), Certified Manager of Quality and Organizational Excellence (CMQ/OE), and Certified Scrum Master (CSM).She is flexible and adaptive; she has both visionary and tactical leadership capabilities and a proven track record of being able to motivate staff and teams to achieve excellence as reflected by high quality products, high value services, and well-satisfied customers. She is known for her ability to analyze, assimilate, and communicate complex information to varied audiences from technical subject matter experts to C-level executives. Ms. Waz is well-respected by her customers, colleagues, management, and staff for her customer-oriented advocacy coupled with her ability to form relationships and establish effective teams that successfully deliver in any type of environment.

Listed skills include Quality Management, Wbs, Ibm, Pmo, and 325 others.