Korey Mercier, Mba Email and Phone Number
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Business operations/technology strategist and servant leader with over 25 years of experience designing and building scalable solutions to complex business problems. Change agent with a history of collaboration across internal and external stakeholders to maximize business value within multiple industries and across departments. Combines technical acumen with leadership to build highly effective globally matrixed teams to align stakeholders, tackle business challenges, and generate trust. Compliance expert with proven experience navigating ambiguous and rapidly changing environments. Promotes an inspiring atmosphere that fosters innovation and transparency, bridging the gap between technical and business professionals. "Take care of your employees, and they'll take care of your business." -Richard BransonServes in Fractional leadership roles (COO/CIO) at SMEs in a technology, human services, or environmental space poised to make an impact in their respective industries. 🔗 https://KoreyMercier.comCore Strengths: ✧ Executive Management & Coaching ✧ Building High-Performing Teams ✧ Digital Transformation✧ Promoting Stakeholder Engagement ✧ Enterprise Systems Integration ✧ Change Management ✧ Customer Experience Advocate ✧ Business Process Optimization ✧ Product Development✧ Adopting Emerging Technologies ✧ Mediation/Conflict Resolution ✧ Agile Methodologies"Progress isn't made by early risers. It's made by lazy men trying to find easier ways to do something." -Robert Heinlein
Herding Wolves
View- Website:
- herdingwolves.com
- Employees:
- 1
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Herding WolvesLongmont, Co, Us
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Fractional Coo/Cio, AdvisorKm Innovations Feb 2005 - PresentFractional COO/CIO providing business operations and technology leadership to startups and small businesses with roughly $1M to $10M in annualized revenue and 13-130 employees. Services include global corporate and IT strategy, enterprise systems integration, business process optimization, digital transformation, team building, conflict resolution, and leadership consulting. Global-mobile and industry-agnostic, with experience in companies supporting energy, environment, technology, mental health, youth, or human services.Call me if you're one of the following:▪︎ Technology companies making a mark in their respective industries▪︎ Startups looking to adopt compliance-based business operations▪︎ Small businesses undergoing comprehensive digital transformation▪︎ Professional service firms looking to modernize their operations▪︎ SaaS/IaaS companies (B2B or B2C) lacking in Product expertise▪︎ Organizations looking to improve their corporate culture or security -
Sr. Director Of It And SecurityTorc Robotics Jul 2019 - Aug 2022Blacksburg, Va, UsHead of IT and Security (CIO equivalent) for all US and International locations, and worked alongside the COO to develop all business operations. Supported the establishment of TORC Europe and an office in Stuttgart, Germany, along with four new offices and two data-centers in the US. Created an international organization of IT and Cybersecurity professionals while TORC was growing its employee base by more than 500% over three years. Managed the IT budget and defined the strategy for IT, Security, and Data Privacy Compliance at TORC. Established IT and Security policies and controls modeled on ISO/IEC 27001. Using Agile methodologies (Kanban and SAFe) and Jira for project management, we overhauled our network infrastructure to support up to 100Gbps, implemented an Identity and Access Management (IAM) layer with Okta/Duo, upgraded the server and backup infrastructure with vendor-backed solutions (VMware, Isilon, Veeam), and protected TORC’s people and assets with a comprehensive Physical Access Control System (PACS). Collaborated with Finance, People Operations, Marketing, and Facilities to implement multiple business processes in support of the company’s growth initiatives and investor activities. This included evaluating and supporting new HCM and ERP solutions, and configuring a series of Jira service desks to enable other departments to manage their requests. -
Director Of It And Security OperationsFoxguard Solutions, Inc. Oct 2014 - Jun 2019Christiansburg, Virginia, UsResponsible for the strategic vision and execution of corporate security, IT operations, software engineering, and product operations within the Cyber Security product line. Improved IT NPS by 34% through the introduction of internal communications tools and agile management practices, and reduced annual recurring IT costs by almost 10% within my first year by renegotiating or replacing existing contracts.Overhauled physical and cyber security policies and procedures across the company, and led FoxGuard through its first ISO 27001:2013 certification of its Information Security Management System (ISMS). Migrated several applications to the cloud, helped launch new product offerings, and recruited key players who are moving the business forward. -
Chief Systems Architect And Senior Technology StrategistRackspace Hosting Nov 2011 - Sep 2014San Antonio, Texas, UsDesigned a future-state systems architecture of a large-scale SaaS platform that could support all products within the Rackspace Cloud Office product line, drive revenue growth, and improve speed to market. This involved coordination across all areas of the business, deep knowledge of the technologies used, and a thorough understanding of the market.Regularly provided training and mentorship to fellow Rackers, and was often consulted on technical and logistical matters that spanned across multiple areas of the business. Frequently represented Rackspace at industry conferences and local business functions, and actively engaged in recruiting and marketing efforts to promote the company.Coordinated with Rackers in Blacksburg, San Antonio, Austin, Atlanta, and San Francisco to re-architect the Cloud Office billing system for PCI compliance. Participated in the technical evaluation of several potential acquisition targets. -
Senior Manager Of Engineering, Rackspace EmailRackspace Hosting Sep 2007 - Nov 2011San Antonio, Texas, UsResponsible for Product Development and Engineering of the Rackspace Email product, with an organization spanning three offices. Improved the product line's security posture by performing regular risk assessments and prioritizing effective mitigations. Worked with fellow leaders to improve quality by implementing Agile development practices.Led the program to integrate the Linux-based hosted email product developed by Webmail.us (acquired September, 2007) with the Microsoft Exchange solution provided by Rackspace. Recruited over 150 employees across three US offices, and established operations teams in Texas to support all products.Oversaw local IT activities and coordinated with the Site Lead to expand/relocate Blacksburg office and its security needs.
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Systems Engineering Manager (Webmail.Us)Rackspace Hosting Oct 2005 - Sep 2007San Antonio, Texas, UsHired and managed a team of Linux and Windows systems engineers to design, implement, and maintain a scalable, distributed, and multi-tenant email hosting environment. Functioned as primary architect for the network and server infrastructure, and was responsible for the monitoring, security, scalability, and high-availability of all products. Provided advanced technical support for the customer care team and software engineers, and produced tools which enabled those teams to operate more efficiently and reduce escalations. Trained fellow employees on key technologies and engineering practices.Reporting to the CTO, led efforts to research and evaluate existing SPAM prevention methods (including open-source and commercial products), and develop solutions to increase their effectiveness. This commitment to quality generated an 8x increase in payable email subscriptions, from 125,000 mailboxes to over 1 million by the time Rackspace acquired the business in 2007.
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It Manager And Systems AnalystAvid Llc Feb 2005 - Oct 2005Yorktown, Virginia, UsResponsible for overseeing all corporate IT resources, across Red Hat, Mac OS X, and Windows platforms. Outfitted a new satellite office with voice and data connectivity, managing the evaluation and installation of all necessary equipment using vendors local to the new location. Trained and managed support staff to perform routine technical support requests. Developed policies and procedures for computer use, software development, and systems maintenance. Created an asset management database to track hardware, manage software licenses, and enable future IT budget planning. Redesigned the corporate website to better reflect the capabilities of the company. Created a web-based file repository to securely exchange large files with customers, and a SharePoint site to improve in-house communications and manage project resources. Improved network infrastructure by establishing firewalls, wireless access, and a VPN to serve the needs of partners, consultants, and remote employees. -
Senior Internet DeveloperAbeedle.Com Mar 2004 - Feb 2005Led a team of software engineers in the development of several web-based marketing products, including a bounced-email processor, online social network, and data import/export service for use in email marketing campaigns. Responsible for the maintenance of all hardware, software, databases, and network infrastructure. Served as primary technical contact for customers, and wrote several articles for the company’s newsletter (see "Unsubscribe Requirements of CAN-SPAM").Re-engineered key applications responsible for the execution of email marketing campaigns, resulting in a 68% increase in throughput and greater than 40% reduction in space required to store recipient information. Reduced deployment time for a web portal from three months to three days, and the labor cost of an individual email by almost 90%. -
Senior Software Engineer And It ConsultantBiz Net Technologies, Inc. Mar 1997 - Feb 2004Provided technical consulting to a variety of customers, including on-site systems analysis, software installation and development, and technical support. Established clear product specifications and design requirements for all projects.Managed a team of graphic designers and software engineers to develop custom web applications for such clients as the City of Aspen and Pitkin County (aspenpitkin.com); Workforce Network, Inc. of Corpus Christi, TX; and Talas (talasonline.com).Designed and implemented the Electronic Commerce Backbone System (ECBS) for the United States Foreign Commercial Service in 1998. This web-based landed cost international transaction system was modeled on and supported the development of the now patented (US Patent No. 6,460,020) Borderless Order Entry System (BOES™), which would enable small and medium-size companies to effectively compete in the international market by managing the total freight costs of consumable goods.
Korey Mercier, Mba Skills
Korey Mercier, Mba Education Details
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Virginia Tech - Pamplin College Of BusinessBusiness Administration -
Virginia TechComputer Science
Frequently Asked Questions about Korey Mercier, Mba
What company does Korey Mercier, Mba work for?
Korey Mercier, Mba works for Herding Wolves
What is Korey Mercier, Mba's role at the current company?
Korey Mercier, Mba's current role is Fractional COO/CIO | Advisor | Security & Compliance | Leadership | Global Corporate Strategy | Digital Transformation | Stakeholder Engagement | Conflict Resolution.
What is Korey Mercier, Mba's email address?
Korey Mercier, Mba's email address is km****@****llc.com
What is Korey Mercier, Mba's direct phone number?
Korey Mercier, Mba's direct phone number is +154039*****
What schools did Korey Mercier, Mba attend?
Korey Mercier, Mba attended Virginia Tech - Pamplin College Of Business, Virginia Tech.
What skills is Korey Mercier, Mba known for?
Korey Mercier, Mba has skills like Leadership, Firewalls, Information Technology, Distributed Systems, Linux, Data Center, Infrastructure, Open Source, Perl, Web Applications, Start Ups, Networking.
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