Korey Anthony Chisholm, Bscph Email and Phone Number

• Provides day-to-day operational supervision of a team of administrative, technical, and/or clinical (non-provider) employees. Includes working in collaboration with Administrator to interview, hire, terminate, discipline, manage performance, etc of non-provider team members.• Management of the daily operation of the multi-specialty practice organization, and policies and procedures, including implementation of billing issues, access policies, schedule templates, quality programs and patient care experience processes. Provides guidance and support to team members.• Coordinates operational needs/requirements of office to include but not limited to maintain machines and equipment; to procure office and medical supplies, equipment, phone service, IT support, etc• Supervision of all staff, including recruitment, evaluations, delegation of staffing hours, coverage plans, training and education of staff, oversight of staff in compliance with all government and regulatory agencies• Facilities management, including oversight of proper maintenance of offices, equipment, service contracts, and preparation of ROI documentation for new capital equipment• Supply chain management, ensuring adequate supplies, maintenance of records, pricing studies, and an efficient procurement strategy• Performs research to collect, analyze and present substantive information for incorporation in administrative and /or technical documents, articles, agenda and correspondence.• Develops, evaluates, recommends and implements methods to improve the processing of the work of the office and utilization of personnel and equipment.• Provides general supervision to professional and support staff in the clinical and administrative areas.

• Provide patient services, administrative support in clinic operations and assistance to clinic employees within the department as well as other departments. • Interacts with patients, families, physicians and other staff under moderate supervision in a courteous manner. Provide • Responsible for scheduling patients’ appointments, collect and verify all demographic information to ensure accuracy and required notification of scheduled services according to managed care requirements.

• Review clinical information and determines appropriate level of care for the patient after consulting with the attending physician.• Provide clinical information to the charge nurse, if the patient is admitted to the in-patient unit and verify insurance and/or obtain authorization for clinical services.• Document all calls in the tracking log and documents disposition of patients on the department coversheet; managed care representatives, third party payers, primary physicians or other relevant persons in order to provide clinical information.• Conduct clinical triage services to the Emergency Department, Needs Assessment office and other hospital departments where appropriate.

Provide patient services and administrative support in clinic operations. Interacts with parents, patients, physicians and other staff under moderate supervision in a courteous manner. Provide assistance to other employees within their department as well as other departments. Collect and verify all demographic information to ensure accuracy . May provide required notification of scheduled services according to managed care requirements. May be responsible for scheduling patients for specialty appointments.•Schedule patient appointments - Accurately scheduling patients using the applicable scheduling system for the department.•Check patients in and out using electronic medical record, verify insurance; Answer and direct incoming phone calls, and deliver messages to providers promptly.•Collect accurate demographic and insurance information. Update systems as needed in accordance with department standards for registration accuracy .•Assist providers with clerical duties such as scanning and faxing, Obtain required consents for department & ensure distribution of compliance related materials (i.e. HIPPA Privacy Notice,Patient Rights).•Provide coverage for the medical assistant as needed, including screening patients with depression screening, pain management assessment, and taking vitals.• Utilize all systems where patient information may be stored (Cerner, CRIPS, eCW, etc.) to verify that systems.

Responsibilities:· Train a team of Case Workers·Setup and teardown/cleanup workstations at day's end.· Responsible for a variety of casework activities, such as meeting with residents and preparing psychosocial evaluations, which include gathering, analyzing, and evaluating data as well as developing service plans.· Utilize materials efficiently with minimal waste.· In charge of informing residents about the facility's rules and regulations as well as providing information about the service plan process.· Respect and safeguard the confidentiality of guest-related information.· Responsible for caseload and conducts record-keeping activities as needed, such as case notes and census statistics reports, while ensuring that all documents are kept confidential.· Maintain a positive working atmosphere.· Refer residents to appropriate agencies and programs as needed and build rapport and a professional connection with all stakeholders.· Assist residents in forming connections with outside services. Makes transportation arrangements for relevant appointments.· Deal with emergencies when they arise and arrange for medical aid.· Participate in frequent staff meetings and report progress to supervisor.· Demonstrate the ability to detect priorities in workflow organization. Capable of performing duties autonomously with little direct supervision.· Demonstrate good and helpful interactions with clients, visitors, contract employees, volunteers, and coworkers.· Perform additional responsibilities as needed.· Demonstrate a dedication to creating a supportive work environment and maintain a good attitude at work and toward the job.· Project a positive image while interacting with the public and clients and is prepared to go above and beyond to contribute to the development of a quality and compassionate shelter/program.

The contractor serve as a part-time facilitator for Liberty's Promise (LP) for its after-school civics program, to be held at Northwestern High School. The contractor will provide these consulting services according to the terms and conditions outlined herein. Specific responsibilities for this position will include, but are not limited to, the following day-to-day activities: Plan and deliver a 30-minute activity to be used at the beginning of each session.Moderate and implement all activities in coordination with the LP Program Officer.Assist and conduct the 90-minute program twice weekly for 10 weeks, as well as chaperoning field trips on weekends and/or student holidays.Build relationships with participants during program time in order to determine interests and concerns.Promote future programs and Liberty's Promise internships during the program (so that youth will encourage friends to attend future sessions).Keep records and receipts of cash outlays for field trips or other expenses. Activity reports after each program day that describe the day’s events and any notable occurrences and/or concerns.A 2-3-page final evaluation of the program and ideas/suggestions for improvement.

Organize and coordinate the billing operations and administrative activities and functions to support the program.Assist in developing training and education programs for program staff regarding policies, procedures, and regulations related to the program.Perform pre-billing review and quality assurance on progress notes, entitlements, and demographic data to ensure accuracy of monthly billing and compliance with Medicaid billing regulations. Perform all functions necessary for the completion of timely billing and resubmission of denied claims.Develops protocols and workflows in relation to issues identified when providing quality assurance review of progress notes on an ongoing basis.

Developed and implemented the New York City Department of Youth and Community Development (DYCD) funded Cornerstone programs for serving youth and adults in the four (4) New York City Housing Authority (NYCHA) Community Centers and surrounding communities, including staff professional development workshops responsive to youth and community needs.• Supervised support afterschool Program Directors, Assistant Directors, and other Portfolio Staffers within the afterschool, evening, and weekend programming, including overall professional planning, and monitoring compliance with NYC DYCD standards and procedures for all aspects of high-quality program services delivery to clients from vulnerable populations by NYC DYCD regulatory requirements, best practices, MMCC policies, and Core Values.• Managed the reporting, site/audit visits and ensure the program contractual deliverables, and rates of participation monitoring in NYC DYCD Connect systems.

UNDP Barbados and the OECS Youth-IN Project Youth Think TankA Caribbean Network for Youth Development - Youth-IN supports the delivery of a comprehensive assistance programme for Caribbean youth, aged 15-29 years. The programme strategically combines human development, environmental, economic and social inputs to optimize youth potential and mitigate Caribbean SIDS development vulnerabilities.

Create daily rapports with specialists to collaborate with program administratorsStrategize with the administrative team to provide resources to larger groups

HIV Stops With Me is a multifaceted, national social-marketing campaign that aims to prevent the spread of HIV and reduce stigma associated with the disease. The campaign features real HIV positive people talking about real issues. The campaign focuses on the personal strengths of people living with HIV and affirms their ability to display these qualities in their everyday lives to tear down the stigma associated with HIV. Each spokesmodel is committed to stopping the spread of HIV while also promoting the values of self-care and healthy living. As active members of their communities, the spokesmodels share their stories, engage in an online dialogue about issues related to HIV and make public appearances. Website visitors can engage with the spokesmodels, read about issues related to HIV/AIDS and learn about local services. The campaign is currently running throughout New York State, with spokesmodels residing in New York City, Long Island, Hudson Valley, Albany, Rochester, Syracuse/Binghamton, and Buffalo.HIV Stops With Me has been nominated for Best Advertising Campaign by GLAAD (Gay Lesbian Alliance Against Deformation) and received a Webby Award for Best Health Website. The campaign has also received Telly and Davey awards, along with a W3 and American Graphic Design award. HIV Stops With Me has been evaluated 14 times, making it one of the most well-evaluated HIV prevention campaigns.

CHWs, provide support for patients with health and social service need through the following methods:Conduct assessments and interviews of patients assigned by clinicstaff providers to identify their health goals and social service needs; o Create individualized, patient-centered, goal-directed care plans for eachpatient; o Support and motivate patients to achieve their health goals by coaching themthrough behavior change and identifying their strengths and communitysupports; o Assist patients with social needs like food insecurity, housing issues, legal needs,or transportation and provide referrals and follow-ups, as needed (for example,helping patients fill out benefit applications); o Help patients connect to a primary care provider, specialty care providers,community services and/or mental health services, attend medicalappointments, and fill prescriptions; o Join patients during medical appointments and hospital stays as needed;communicate with their care team to help coordinate care; o Assess ability of patients to manage their chronic disease(s) and work with careteam to connect them to appropriate education and monitoring programs; o Educate patients on available community services, health services, and patientrights; and o Provide feedback from patients to clinics to inform quality improvement efforts

1. Offer program and administrative support to all programs in the Early Childhood Services Programs at Harlem Child Development Center.2. Work closely with senior staff to assist in the creation and maintenance of proposal materials and generate reports.3. Assist with planning a variety of complex meetings and special events, including managing logistics and overseeing production and distribution of materials. 4. Assume responsibility for special projects as needed, which may include conducting research, managing project schedules, and coordinating the work of internal and external stakeholders. 5. Prepare and manage protected health information as well as other confidential materials. 6. Review and submit accounts payable and receiveable requests, contractual service requests, etc 7. As needed, fulfill general clerical duties such as registering clients and greeting walk-in visitors, answering phones, responding to inquiries about early childhood programs, photocopying, faxing, and mailing of sensitive material.

Provide support to the Chief Compliance and Privacy Officer (CPPO). General administrative work, scheduling meetings, preparing material for meetings, answering telephones, special projects, and follow-up with external contacts. This position will also provide administrative support to the Human Resources department. • Maintain confidentiality in all aspects of Amida Care members, staff and organization information. • Perform general administrative duties to include, but not limited to formatting reports, copying, scanning, filing, mailings and faxing.• Manage and prioritize CCPO’s calendar.• Develop and modify forms and Manage, file and retrieve organizational documents, records, and reports for the CCPO and Compliance department.• Prepare (format) reports in accordance with direction from CCPO or other senior management in the Compliance department.• Set up and coordinate meetings and conferences for CCPO and other members of the Compliance Department.• Administrator for PolicyStat, Amida Care’s system for managing policies.• Provide administrative support to other staff in the Compliance Department.• Assist Human Resources Vice President with administrative duties.• Co-Administrator for iContracts, Amida Care’s system for managing contracts.• Assist with preparation for All Staff Meetings, including the creation of PowerPoint presentation. • Provide coverage to the CEO’s office when Executive Assistant to CEO is out of the office.• Perform other duties as assigned.

This position assists the Member Services department in the implementation, overall planning and day to day management of member outreach and support. This includes services provided by personnel of Plan, Primary Care Sites contracted Management Service Organizations (MSOs) and Community Based Organizations (CBOs). These services include new member orientation and education; ongoing individual and group member education; provision of direct intervention to assist members to access services; facilitation of member retention efforts including CBO and Community Health Outreach Worker (CHOW) outreach; development and provision of member materials; and a system to ensure receipt and documentation of all member complaints for follow up, investigation and resolution.Ensure that all contracted CBO’s are provided with monthly new member information for the purpose of conducting new member orientations and health risk assessments.Work closely with CBO’s to ensure that adequate documentation is received to demonstrate completion of these activities or mandated outreach efforts.Track receipt of documentation and report any deficiencies to Member Services management.Provide documentation to care coordination staff for database updates and filing.Assist Member Services to review billing from CBO’s, ensuring that documentation has been received for all billed services.Assist Member Services to plan and implement strategies to ensure all new members are oriented to the Plan, including, new member luncheons and telephone outreach.Assist Member Services to plan and implement member events, including invitation design and mailing, set up, monitoring, collecting feedback and clean up.Develop and provide for the distribution of written member services materials including but not limited to the Member Handbook, member newsletters, welcome letters and other membership-wide letters/informational documents in collaboration with the Director of Marketing and Enrollment.

The Programs Assistant will provide ongoing administrative support to all program staff and provide optimum customer service to all program participants. This position will be responsible for the administrative and reporting needed for all Positive Health Project, Harm Reduction Services, Meth-Recharge, Syringe Exchange Programs an day other contracts associated with this department. Responsibilities• Entering clients’ data for all program contracts as needed.• Assist the managing director in the completing of quality assurance projects.• Serve as a liaison between the program and internal/external resources.• Coordinate client activities with other departments and vendors.• Develop and maintain forms to track inventory, office goods, and other program supplies.• Respond to service inquiries from daily callers.• Assist with the coordination expenses related to contract management.• Assist in the maintenance of agency records and files.• Reconcile metro cards distribution logs.• Provide excellent customer service to participants and visitors.• Participate in all staff and program development meetings as needed. • Provide support to program staff as needed.

Provide administrative and personal support to the President/CEO and Chief Operating Officer(COO)/ Executive Director of HW Healthcare Services as well the Executive Team. Must also have the ability to interface well with all departments of the company and to represent President/CEO & COO in a highly professional manner. This position requires excellent oral and written communication skills and ability to handle tight deadlines, long work hours and high stress projects, as well as a high level of interpersonal skills to handle sensitive and confidential situations. Must be able to work in a fast-paced environment with demonstrated ability to manage multiple competing tasks and demands. A personable, proactive, take-charge and highly motivated attitude as well as the ability to organize, coordinate, take initiative and mix well with various personalities and situations is ideal. Commitment to advocacy, in particular, interest in homelessness and HIV/AIDS required. Job Duties: Assist in maintaining the Presidents calendar and assist in the management of his schedule and itinerary. Assist in arranging and coordinating all travel by the President, COO and others traveling with them. Assist the Executive Staff in the management of corporate and business expenses: manage and reconcile petty cash, and corporate credit cards. Assist in the provision of administrative support for the President and the COO, including answering phones, copying projects, drafting and editing correspondence. Handle courtesy matters, errands and other tasks as requested. Perform other duties, tasks and participate in special projects as assigned by the President, The COO and/or the Executive Administrative Assistant Supervisor. Participate in advocacy and direct action to end the twin crises of homelessness and AIDS.

Government of Guyana - Enhanced Public Trust, Security and Inclusion (EPTSI) Project Under the direction of Officer in charge at respective host agency and overall guidance of the Enhanced Public Trust, Security and Inclusion (EPTSI) Project manager the UNV volunteer will be for the facilitation of dialogue promotion and conflict resolution activities in the community: Part I - National UN Volunteer – Field Worker - Community Youth Facilitator (Nov - Present) Mobilize community youths and facilitate dialogue programme with special attention to marginalized youths (e.g differently capable people, unhealthy people, people living with AIDS, school leavers, religious minorities, sexual minorities, orphans, youths with criminal history, isolated girls and boys etc) Work with authorities, civil society and the UNV Regional Coordinator, Coordinate youth initiatives to develop plans of action to reach out to a wider group of beneficiaries Establish and maintain relationships with stakholders

Joint United Nations Team on AIDS (UNAIDS) and Ministry of Health Resource Assistant (Consultant) - Adolescents Living with HIV Under the supervision of the Country Coordinator, and the Project Coordinator, the Resource Assistant shall have the following responsibilities at UNAIDS: Supporting Technical Meeting with Ministry of Health and Civil Society Organization working with adolescents aged 10 to 24 and the collection of data/information for the generation of reports from consultations with stakeholders. Provide support and guidance to development of an advocacy strategy on “positive Health, Dignity and Prevention” and Universal Access programmes and initiatives for adolescent, aged 10-24 with a strong Human Rights base. Support Youth and people living with HIV representative on the Global Fund/CCM in Guyana and National AIDS Programme Secretatriat on its People Living with HIV support groups and Human rights initiatives. Assisting in mapping of services for adolescents

Review of key resources (Listed below) from the fellow’s country and region and prepare an analysis of the activities of young people. National strategic plans, 2008 UNGASS reports, Universal Access target reports, Shadow reports – if any Review of national policies and assess impact on young people National Youth Profile: Develop a comprehensive report on the fellow’s country of origin which outlines how HIV is being addressed specifically for young people in their country. It should compile the information that they obtain on their own country in assignment a. above as well as consolidate work completed during the rest of the fellowship. This report should be completed over the entire 9 month fellowship and serve as a tangible output of what they learned with UNAIDS. (a) Potentially to work together on one activity with the Child and Adolescent unit, in WHO

Responsible for planning and implementation of all projects and programmes undertaken by the organization; Management of the day-to-day functions of the organization; Contribute to program/project design, planning, implementation and monitoring of activities, including teamwork and capacity building to the smooth implementation of all project and programme activities. Identify, stimulate and support the elaboration of new projects/programmes for presentation to the Board of Directors through close consultation with members of the organization and other stakeholders. Assess and adjust projects/programmes proposals to ensure consistency with organisational priorities as well as with the resources available to the organisation. Provide technical & Logistical support and guidance for the smooth running of the projects. Monitor progress of the projects/programmes and review projects/programmes progress reports to ensure achievement of objectives and recommend corrective action.

Work to provide the link between families, the community and the OneLife Georgetown Project, support the work of the Child Care Counsellor while supporting the families that access the services provided; Coordination of customer service standards and management of a men’s support group. Work in participative ways engaging and empowering beneficiaries, while encouraging them to access all of the services and available resources; Work at the Community level, meeting and supporting families; Provide support, new information and supervise the management of the men’s support group; Distribute vitamins to families and children who are unable to visit the project site; Make home visits with the Child Care Counsellor as necessary; Cascade training to other community Facilitators; Ensure high standards of customer service are implemented in line with policy and support and utilize referral system

Ensure smooth functioning of Switchboard System, Maintaining a database of Contact information for Volunteer, Staff, NGO’s and Funders, Etc. Distribution of stationery to staff, Financial payments to companies and posted and filling of correspondence and letter within the secretariat. Manage correspondences and Filling System of all administrative information and front office operations. Carry out Research on HIV/AIDS and other relevant updates, Best Practices of projects and possible funding sources. Assistants for Volunteers and peer educators and also provide Capacity building for CBO’s, FBO’s and NGO’s and also Youth groups. Assistant to Programme Manager and Programme coordinator’s with Monitoring and Evaluation of projects and programmes.