Patient Engagement Manager
Current
Sep 2023 - Present
AeroLeads people directory · profile
Korey Smith Email & Phone Number
Contact Center Expert - Strategic Transformation - Operations Management - Revenue Generation - Cost Optimization - Servant Leadership - Client Management
at
Millennium Physician Group
1 work email found
@inktel.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Contact Center Expert - Strategic Transformation - Operations Management - Revenue Generation - Cost Optimization - Servant Leadership - Client Management
Location
Greater Indianapolis, United States, United States
Who is Korey Smith? Overview
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Quick answer
Korey Smith is listed as Contact Center Expert - Strategic Transformation - Operations Management - Revenue Generation - Cost Optimization - Servant Leadership - Client Management at Millennium Physician Group, based in Greater Indianapolis, United States, United States. AeroLeads shows a work email signal at inktel.com and a matched LinkedIn profile for Korey Smith.
Korey Smith previously worked as Patient Engagement Manager at Millennium Physician Group and Operations Manager at Inktel Contact Center Solutions. Korey Smith holds Bachelor Of Science, Business Management - Bsbm, Business Administration And Management, General from Western Governors University.
Company email context
Email format at Millennium Physician Group
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{first}.{last}@inktel.com
86% confidence
AeroLeads found 1 current-domain work email signal for Korey Smith. Compare company email patterns before reaching out.
Profile bio
About Korey Smith
Passionate contact center manager with 10+ years of experience leading dynamic customer service professionals in a highly competitive environment. Proactively seeks out opportunities to improve performance by establishing and communicating goals and expectations. Dedicated to providing creative solutions to meet key performance objectives in fast-paced and ever-changing environments.
Listed skills include Call Centers, Customer Service, Customer Satisfaction, Training, and 27 others.
Current workplace
Korey Smith's current company
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3 roles
Korey Smith work experience
A career timeline built from the work history available for this profile.
Operations Manager
- Leads a team of 8 Supervisors and 100 customer service representatives in an omnichannel contact center.
- Acts as liaison between frontline staff and Executive Leadership to ensure that we are continually improving processes and meeting key objectives for our client, Delta Faucet, and Inktel.
- Collaborates with all departments including Quality, Training, Workforce Management, Client Services, and Accounting.
- Identifies areas of opportunity to influence positive change through team engagement and change management.
Nov 2020 - Sep 2023
Contact Center Manager
Responsible for managing a team of 8 customer service Supervisors and 140 Customer Care Representatives.Responsibilities include but are not limited to:-Prepare standard reports to track workload, response time, quality, training, etc.-Plan and implement department goals-Continuously work to improve team efficiency and effectiveness -Build daily, weekly.
Dec 2008 - Nov 2020
1 education record
Korey Smith education
-
Western Governors University
FAQ
Frequently asked questions about Korey Smith
Quick answers generated from the profile data available on this page.
What company does Korey Smith work for?
Korey Smith works for Millennium Physician Group.
What is Korey Smith's role at Millennium Physician Group?
Korey Smith is listed as Contact Center Expert - Strategic Transformation - Operations Management - Revenue Generation - Cost Optimization - Servant Leadership - Client Management at Millennium Physician Group.
What is Korey Smith's email address?
AeroLeads has found 1 work email signal at @inktel.com for Korey Smith at Millennium Physician Group.
Where is Korey Smith based?
Korey Smith is based in Greater Indianapolis, United States, United States while working with Millennium Physician Group.
What companies has Korey Smith worked for?
Korey Smith has worked for Millennium Physician Group, Inktel Contact Center Solutions, and Continuum Global Solutions.
How can I contact Korey Smith?
You can use AeroLeads to view verified contact signals for Korey Smith at Millennium Physician Group, including work email, phone, and LinkedIn data when available.
What schools did Korey Smith attend?
Korey Smith holds Bachelor Of Science, Business Management - Bsbm, Business Administration And Management, General from Western Governors University.
What skills is Korey Smith known for?
Korey Smith is listed with skills including Call Centers, Customer Service, Customer Satisfaction, Training, Process Improvement, Management, Team Leadership, and Team Management.
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