Kori Brooks Email & Phone Number

Colorado, United States

Kent, Washington

➤ Provided direct administrative support to SVP, Customer Experience Director, additional support to the Community Bank Management teams, and other C-Level Executives.➤ Increased productivity of executive by 30% by managing, maintaining, and organizing business, community, and client-facing meetings, by maintained monthly calendar, accurately updating, proactively rescheduling conflicts, and anticipating schedule needs and travel time.➤ Coordinated all logistics of on-site and off-site meetings, including hotel, catering, team building activity, agenda, and meeting materials for annual business planning and client development.➤ Assisted with project development and tracked client profitability reports.➤ Composed, prepared, edited, or distributed correspondence and other department documents to the relevant contacts.➤ Managed large projects along with collaborating with cross-functional teams to establish organizational strategies.➤ Successfully facilitated all communication of company or division-wide initiatives, events, employee recognitions and oversaw onboarding operations for newly hired associates.➤ Developed various spreadsheets to track, analyze, and report performance metrics for management teams to review.

Kent, Washington, United States

Kent, Washington, United States

• Provided direct administrative support to SVP, Customer Experience Director, additional support to the Community Bank Management teams, and other C-Level Executives.• Increased productivity of executive by 30% by managing, maintaining, and organizing business, community, and client-facing meetings, maintained monthly calendar, accurately updating, proactively rescheduling conflicts, and anticipating schedule needs and travel time.• Coordinated all logistics of on-site and off-site meetings, including hotel, catering, team building activity, agenda, and meeting materials for annual business planning and client development.• Assisted with project development and tracked client profitability reports.• Composed, prepared, edited, or distributed correspondence and other department documents to the relevant contacts.• Managed large projects along with collaborating with cross-functional teams to establish organizational strategies.• Successfully facilitated all communication of company or division-wide initiatives, events, employee recognitions and oversaw onboarding operations for newly hired associates.• Developed various spreadsheets to track, analyze, and report performance metrics for management teams to review.

United States

➤ Strategically mentored team members to ensure client relation goals were met and sales opportunities were acted upon.➤ Prepared all financial information to streamline mortgage, consumer, and real estate loans in line with federal policies.➤ Continuously developed relationships with clients to drive personal financial product sales and enhance satisfaction.➤ Tracked all KPI's, prepared financial reports, assisted with budgeting processes, and reviewed key business drivers.➤ Effectively ensured compliance with financial guidelines, company policies, and relevant legal regulations as required.➤ Analyzed all information/data in an efficient manner to reduce complexity and implement actionable improvements.➤ Worked with all levels of management to ensure that appropriate processes/controls were established and documented.➤ Influenced high prioritization of initiatives, aligning experiences across channels and touchpoints to ensure best results.

➤ Strategically opened 6 different branch locations and was the single point of contact for application edibility operations.➤ Provided loan and account services, managed branch associates, and received 100% on customer service rating surveys.➤ Analyzed credit reports, researched fraudulent activity, opened new accounts, and created loan processing strategies.➤ Efficiently collected pertinent client information to provide options that aligned with clients' financial situations/goals.➤ Developed long term relationships with clients to encourage repeat business and client referrals for the company/branch.➤ Suggested viable solutions to improve clients' financial status and developed in-depth knowledge of financial products.➤ Developed strategies to meet results, leveraging customer loyalty programs, events, product knowledge, and services.➤ Identified underperforming metrics and generated solutions to leverage existing tools, programs, or branch resources.

➤ Contract Associate – Vail Resorts – 03/2022 – 07/2022➤ Owner – Jule Homes – 05/2004 to 08/2008➤ On-Site Representative Assistant – Target Construction – 09/1998 to 05/2004

High School Diploma

Activities and Societies: Soccer Team and Band

Business Degree

High School Diploma