Kori Durgin Email & Phone Number

Purcellville, Virginia, United States

Purcellville, Virginia, United States

-Manages and organizes daily restaurant operations with a goal of controlling costs and providing a high-quality experience to customers.-Attends to or addresses all customer issues and always maintains customer satisfaction.-Hires, trains, and supervises restaurant employees.-Appraises staff performance and provides feedback to improve productivity.-Creates the schedule for all Front of House staff including servers, bussers, back waiters, and hosts.

Houston, Texas, United States

-Demonstrates proficient knowledge of menu items; assists diners with meal and beverage match selections-Provides impeccable customer service to ensure guest satisfaction and dining experience-Collaborates with the kitchen through POS and verbally to maximize the customer satisfaction-Provides wine presentations and recommendations to a discerning clientele-Maintains clean and sanitary work areas and tables ensuring guests feel comfortable dining out during COVID-19 pandemic.

Houston, Texas, United States

-Provided complete administrative support to the management team.-Support included but not limited to answering and transferring inbound phone calls, transcribing, formatting, editing, retrieving, copying, and transmitting text and data.-Managed appointment schedule/calendar by planning and scheduling meetings and conferences.-Assisted in the planning of major citywide events internal to Houston.-Worked as a liaison officer between management, staff, and event volunteers.-Managed volunteer database and successfully recruited volunteers for upcoming events.-Enhanced the organization of the department by carrying out administrative tasks.-Utilized time management skills to manage a daily workload.-Organized and maintained events and details in Microsoft Excel and Word documents.-Assisted in analyzing data and maintaining accurate records.-Performed inventory of marketing materials and signage for events.

Purcellville, Virginia, United States

-Informed customers of the restaurant’s daily specials and upcoming events.-Customized service to match situational needs. -Served food and beverages to the guests at tables quickly.-Worked on-site banquets such as rehearsal dinners, baby showers, funeral receptions, etc. -Trained new employees on various duties, including software and guest interaction.

Purcellville, Virginia

-Assistant to the General Manager of Magnolias at the Mill restaurant.-Created and managed marketing strategies on social media accounts. -Transcribed minutes during meetings between management staff, suppliers, and new product vendors.-Recorded product inventory, tracked sales and loss percentages and assisted in regular ordering and re-stocking.-Organized scheduling and paid time off for 20+ employees.-Utilized spreadsheet software.

Bachelor Of Science - Bs, Tourism And Events Management

Associate Of Arts And Sciences - Aas, Recreation And Outdoor Leadership