• Developed and supported the annual IT budget in Partnered with executive team to gain support and understanding in support of business needs and goals.• Developed and implemented automation strategies in coordination with leaders of various departments to reduce operational costs.• Performed risk assessments with internal management and 3rd-party vendors in developing and customizing insurance policy management software.• Implement network security segmentation policies including micro-segmentation of applications and systems as well as zone-based segmentation of areas of the network using SonicWall Firewalls and Cisco Switches. • Develop overall IT strategy and operations guideline.• Monitored and reviewed firewall and anti-virus logs and reports.• Designed and implemented a migration plan of VMWare environment from VMware 5.5 through VMware 7.0.• Directed, administrated and maintained corporate Windows servers and various line of business software applications including financial, fixed assets and IT support applications.• Manage and troubleshoot Mitel VOIP phone system.

• Maintained full documentation including system and network diagrams, inventories, and Fact sheets.• Implement patch management using Microsoft Windows Server Update Services (WSUS).• Provide helpdesk support to internal and external end-users.• McAfee antivirus products installation and administration including incident response.• Designed, configured, and administered a monitoring solution (PRTG) to monitor all aspects of the environment including tracks and alerts on network outages, bandwidth utilization, server performance, and application and server availability.• Investigated technical and user issues, developed effective solutions, or forwarded to contracted support service or manufacturer.• Deploy, monitor and maintain backup and disaster recovery solutions (Veeam, Azure) and resolving any issue that surface.• Maintained and supported Windows server environment including DNS, DHCP, Active Directory management and group polices.• Configured and maintained SonicWall firewall including firewall rules, site-to-site VPN, client-to-site VPN, VLANs, and advanced security features. • Configured, managed, and troubleshot vSphere High Availability (HA) cluster.

• Maintain the company's Network infrastructure including guest wireless support for 650 rooms• Administration of the domain controller on windows 2003 server• Setup and schedule server backup• Install and repair network devices (Desktops, Printers, 50+Access points)• Antivirus and spywares cleanup• Maintains POS System for Restaurant and Bar• Maintain Opera Property Management System for Front desk• Maintain and programs Hotel's electronic lock system for guest rooms• Maintain and mange over 130 security surveillance cameras• Troubleshooting the phone system with basic configuration of Nortel PBX

• Experienced with custom database management software and enterprise GIS database• Worked with Google's proprietary GIS and mappers around the world to improve the quality of Google Maps• Performed QC integrated with the production and maintenance of GIS data• Provided direct operational support including solutions for user modification• Performed analytic on user’s spatial edits ensuring compliance with industry standards and corporate policy• Optimized existing process and provide ongoing feedback on tools and process• Verified quality and accuracy of user-added listings to Google Maps• Specific duties and responsibilities protected by a non-disclosure agreement