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Kortne Jointer is listed as Software Technician II at Henry Schein One, a with 454 employees, based in Mansfield, Texas, United States. AeroLeads shows a work email signal at henryschein.com and a matched LinkedIn profile for Kortne Jointer.
Kortne Jointer previously worked as Technical Client Service Rep I at Cox Automotive Inc. and Credit Collections Specialist II at United Methodist Publishing House. Kortne Jointer holds Bachelor Of Education - Bed, Education from Alabama State University.
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With a deep-seated commitment to client success, my role as a Software Technician II at Henry Schein One has equipped me with specialized knowledge in cloud-based Practice Management Systems, particularly Dentrix Ascend. My expertise extends to configuring and troubleshooting critical systems for dental practices, ensuring seamless patient cycle management.Success in my current role is evidenced by consistently meeting all Service Level Agreement metrics and maintaining a 100% customer satisfaction rating. This achievement is a testament to my ability to provide dependable support and education to clients, enhancing our product's reliability and fostering trust with dental offices nationwide.
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Arlington, Texas, United States
Led the team in configuring credit card terminals, reading X12 electronic data interchange for dental claims, and troubleshooting digital x-ray devices for dental offices.• Maintained a 100% monthly customer satisfaction rating for 3 years.• Successfully transitioned from Zendesk to Salesforce and implemented a softphone system called CxONE for client support.
Dallas, Texas, United States
In my role as a Technical Client Service Rep I at Cox Automotive Inc., I leveraged my strong product knowledge in Dealertrack to provide world-class client support, meeting all SLA metrics with 100% client satisfaction scores. Using Salesforce, I created tickets, researched error messages, and submitted data for website improvement. Additionally, I played a key role in transitioning from 'classic' SaaS to 'uniFI' SaaS, reaching the goal in July 2021.
Nashville, Tn, United States
• Effectively communicated payment delays to internal leadership team and prioritized escalations via weekly communications.• Collaborated with sales, account managers, and customer care to ensure client success.• Utilized Salesforce to track, monitor, and collect data for maintaining AR aging and increasing collection rates.
Greater Nashville Area, Tn
• Managed collection accounts with a low 2.5% delinquency rate by building strong client relationships.• Tracked high balance accounts of $15K+ using B2B model, collaborating with Sales and Project Managers.• Achieved 100% customer satisfaction scores through effective communication and problem-solving.• Utilized software like Access and Excel to organize customer data for efficient payment collection.
Hendersonville, Tn
• Managed collections resulting in over $125K collected for hospitals and clinics.• Handled inbound and outbound calls and emails in a call center environment.• Utilized intermediate EOB knowledge and expertise in basic hospital terms and insurance knowledge.
Birmingham, Alabama
• Managed bakery operations at Panera Bread in Birmingham, Alabama, overseeing production, inventory, and customer engagement.• Developed and implemented processes to increase bakery productivity and efficiency.• Independently supplied breads and confections to over 600 customers daily, ensuring high quality and customer satisfaction.
Birmingham, Alabama Area
Navigated multiple screens and programs to resolve customer issuesPromoted Wells Fargo experience by delivering excellent product knowledgeHandled an average of 100 calls daily, ensuring customer satisfactionProficient in Microsoft products and various browsers for seamless operations
Montgomery, Alabama, United States
• First point of contact for client escalated issues; performed research and created tickets.• Corresponded with project managers to ensure a streamline success for the client.• Promoted different company products and services based on customer needs.
Other employees you can reach at henryscheinone.com. View company contacts for 454 employees →
Daisy Luckhurst
Colleague at Henry Schein OneUnited Kingdom
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Katrina Beason
Colleague at Henry Schein OneUnited States
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Jamie Williams Cima Cert Ba
Colleague at Henry Schein OneHawkinge, England, United Kingdom
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Annie Peeters
Colleague at Henry Schein OneCoeur D'Alene, Idaho, United States
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Randall Mclemore
Colleague at Henry Schein OneMansfield, Texas, United States
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June Hughes
Colleague at Henry Schein OneRiverton, Utah, United States
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Roger Crawford
Colleague at Henry Schein OneLyman, South Carolina, United States
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Deane Alderman
Colleague at Henry Schein OneAuckland, New Zealand
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Julia Elizabeth Torres
Colleague at Henry Schein OneCandaba, Central Luzon, Philippines
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Annette Martin
Colleague at Henry Schein OneSalt Lake City Metropolitan Area, United States
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Quick answers generated from the profile data available on this page.
Kortne Jointer works for Henry Schein One.
Kortne Jointer is listed as Software Technician II at Henry Schein One.
AeroLeads has found 1 work email signal at @henryschein.com for Kortne Jointer at Henry Schein One.
Kortne Jointer is based in Mansfield, Texas, United States while working with Henry Schein One.
Kortne Jointer has worked for Henry Schein One, Cox Automotive Inc., United Methodist Publishing House, Ads Security, and Xtend Healthcare, Llc.
Kortne Jointer's colleagues at Henry Schein One include Daisy Luckhurst, Katrina Beason, Jamie Williams Cima Cert Ba, Annie Peeters, and Randall Mclemore.
You can use AeroLeads to view verified contact signals for Kortne Jointer at Henry Schein One, including work email, phone, and LinkedIn data when available.
Kortne Jointer holds Bachelor Of Education - Bed, Education from Alabama State University.
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