Tapio Korttilalli Email and Phone Number
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CEO and partner at Rainmaker Group, the leading sales and customer service outsourcing partner in Finland. Rainmaker has 1500 employees at ten sites in Finland and Spain.Worked previously as Development director for insurance and claims services at Fennia mutual P&C insurance company. During 7 years we achieved great results in improving customer experience and process efficiency. To achieve this we developed new integrated services for Fennia's customers and automated our processes.Previously I worked as Managing Director, CEO at Kemira Operon, a growing B2B outsourcing service company in environmental services. Wide experience from leading B2B services and from FMCG sales and marketing. 30 years of team management experience. I have worked as board member in several companies during my career.I am passionate about growing and improving business profitability by developing service business models, digitalisation, customer experience and service processes. I lead from the front with positive and open leadership behavior. Specialties: General managementService business developmentSales & Marketing leadershipCustomer experienceDigitalisationRoboticsAIBoard member, board of directorsService procurementBrand strategyInternational brand integration and migrationsR&D strategyEnvironmental servicesFMCGERP development for B2B project business models
Rainmaker - Mahdollisuus Menestyä
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Chief Executive OfficerRainmaker - Mahdollisuus Menestyä Aug 2022 - PresentEspoo, Uusimaa, Fi
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Director, Service DevelopmentFennia Jan 2021 - Aug 2022Helsinki, Uusimaa, FiLeading development of Fennia's insurance and claim services -
Director, Service Development And PartnershipsFennia May 2015 - Jan 2021Helsinki, Uusimaa, FiLeading teams who create integrated services and partnerships for Fennia's B2B and household customers. Major outsourcing partnerships include outsourced healthcare, automotive, construction and mobile phone services. My organisation consists of three teams of business development managers and specialists who develop digital platforms and solutions for Fennia's insurance and claims organisation. We apply a wide range of technologies ranging from robotics and AI to traditional outsourced telephone customer service.
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Member Of The Board Of AdvisorsEkeiretsu Oy May 2018 - Aug 2022Lahti, FiAdditional role as member of the Advisory Board. eKeiretsu helps customers in challenging their competitors by creating business value faster and more efficiently than any other firm. -
Member Of The Board Of DirectorsHaapaveden Ympäristöpalvelut Oy, Sahalahden Esikäsittelylaitos Oy, Mäntän Puhdistamo Oy May 2010 - Mar 2015Board member and chairman of the board in several environmental services companies.
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Managing Director, Ceo, Kemira Operon OyKemira Aug 2009 - Mar 2015Helsinki, Southern Finland, FiHead of Kemira's service business, outsourcing industrial and municipal water plant operations. Excellent results in service concept development, growth & profitability improvement.Projects (to name some of them): 1) Spinning-off Kemira Operon as daughter company Sep 2009-Jan 20102) ERP and business system development Oct 2009-March 20103) Customer satisfaction and feedback system. Very high NPS%!4) Certification, ISO9001,14001, OHSAS18001 / Lloyd's 20115) Kemira service business development 2012-2015 -
Vp, Sales & MarketingApetit Plc Jul 2006 - Sep 2008Helsinki, FiLead the commercial organisation (R&D, Marketing and Sales) of food division of Lännen Tehtaat Plc. Companies included: Apetit Suomi Oy, Apetit Kala Oy, Apetit Pakaste Oy, Maritim Food AS, Maritim Food AB. Categories ranged from frozen vegetable based foods to fish & seafood products.Geography: Finland, Norway, Sweden + export to Baltic countries -
Nordic Marketing Manager / MarkkinointijohtajaUnilever Sep 2002 - Jun 2006Blackfriars, London, GbRe-joined Unilever as local Category Business Manager (Markkinointijohtaja) in Finland in September 2002. Then expatriated to Helsingborg, Sweden, managing a Nordic portfolio of foods marketing with a pan-Nordic marketing team. Held responsibility for consumer care line service in Finland and Sweden. -
Group DirectorSek Jan 1997 - Aug 2002Helsinki, Southern Finland, FiLeading a business unit at the largest and most successful advertising agency. Clients: Valio (leading dairy), Metsä Tissue (tissue papers), Polar Electro (heart rate monitors/sports equipment), several media clients. Expertise in FMCG marketing communication. -
Market Activity ManagerMars Jan 1994 - Dec 1996Mclean, Virginia, UsManaging pet food marketing team in Finland. Responsible for business development and sales of petfood stores and veterinary clinic channels. -
Product ManagerUnilever, Paasivaara Oy Jan 1992 - Dec 1993Bakery & HoReCa product management
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Marketing Manager, Chain ManagerHartiatalo Oy, Kotikeskus Lkv Jan 1990 - Dec 1991Marketing of housing development projects, leading 4 real estate and housing sales offices
Tapio Korttilalli Skills
Tapio Korttilalli Education Details
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Turku School Of Business AdministrationInternational Trade -
Aalto UniversityAnd Related Support Services
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Haukiputaan LukioLaudatur
Frequently Asked Questions about Tapio Korttilalli
What company does Tapio Korttilalli work for?
Tapio Korttilalli works for Rainmaker - Mahdollisuus Menestyä
What is Tapio Korttilalli's role at the current company?
Tapio Korttilalli's current role is CEO & partner at Rainmaker Group --- The leading provider of customer service and sales personnel solutions.
What is Tapio Korttilalli's email address?
Tapio Korttilalli's email address is ho****@****lli.com
What is Tapio Korttilalli's direct phone number?
Tapio Korttilalli's direct phone number is 010*****
What schools did Tapio Korttilalli attend?
Tapio Korttilalli attended Turku School Of Business Administration, Aalto University, Haukiputaan Lukio.
What are some of Tapio Korttilalli's interests?
Tapio Korttilalli has interest in Cooking, Skiing, Marketing, Ice Hockey, Environmental Services, Foods, Golf, Sales.
What skills is Tapio Korttilalli known for?
Tapio Korttilalli has skills like Strategy, B2b, Business Strategy, Management, Marketing Communications, Business Development, Fmcg, Advertising, Marketing, International Business, International Sales, Marketing Strategy.
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