Kory Mcleod Email & Phone Number

Amsterdam, Nh, Nl

Leiden, South Holland, Netherlands

I am the department head for Membership Engagement, leading the strategic delivery of initiatives that enhance member engagement and retention. I develop and manage cross-functional projects, building the capabilities and capacity of the membership engagement team while collaborating with other business areas and teams to implement data-driven solutions. My role encompasses driving data strategy, attracting new members, operational management and ensuring the successful execution of strategic… Show more I am the department head for Membership Engagement, leading the strategic delivery of initiatives that enhance member engagement and retention. I develop and manage cross-functional projects, building the capabilities and capacity of the membership engagement team while collaborating with other business areas and teams to implement data-driven solutions. My role encompasses driving data strategy, attracting new members, operational management and ensuring the successful execution of strategic objectives. Show less

Leiden, South Holland, Netherlands

As part of doing my role, I develop operational processes to manage data, utilize data systems to manage relationships and implement communications programmes to nurture relationships, working cross-functionally across the organisation to share membership information and trends.

Amsterdam Area, Netherlands

Amsterdam Area, Netherlands

Customer experience improvement project, UAT preparation and execution

Amsterdam Area, Netherlands

Product development project within a subscription business model.

London, United Kingdom

I've created and delivered a successful customer retention program during 2017, which include significant operational changes to customer on-boarding and aftercare. I'm heavily involved in data and have been working across the business to identify ways to leverage our customer knowledge to deliver the best experience for our customers. I'm a GDPR champion and part of information governance and compliance team getting the organisation GDPR ready.

London, United Kingdom

Interim role with responsibility for managing membership operations and the membership team. Streamlining activities, processes and resources within the department during a period of heightened activity. Overseeing the renewals activity for 169,000 members and securing over £50M membership revenue.

London, United Kingdom

The Institute of Promotional Marketing is the trade body which represents the interests of promoters, agencies and service partners engaged in promotional marketing. As head of membership I'm responsible for developing the membership strategy and proposition. My focus during 2014 will be on adding to the portfolio of member benefits the IPM offers, maintaining relationships with existing members and recruiting new ones, and generally growing the profile of the marketing trade body with… Show more The Institute of Promotional Marketing is the trade body which represents the interests of promoters, agencies and service partners engaged in promotional marketing. As head of membership I'm responsible for developing the membership strategy and proposition. My focus during 2014 will be on adding to the portfolio of member benefits the IPM offers, maintaining relationships with existing members and recruiting new ones, and generally growing the profile of the marketing trade body with brand owners, agencies, service providers and others involved in promotional marketing. Show less

London, United Kingdom

Cloud Nine Executive is the luxury concierge service that creates personalised services for each of its clients based on their lifestyle needs. A white gloved personal concierge service focused on helping busy professionals to gain more time to do the things they want to do by surrendering the mundane and sometimes hard to achieve to us.

London, United Kingdom

During the last five years I’ve built up a respectable track record for developing member relations, planning successful recruitment and retention campaigns, and implementing innovative business ideas with measurable returns. In my current role at the Royal Pharmaceutical Society, I manage the day to day operations of all membership activity including, web content and functionality, leading the membership team, planning the delivery of the annual renewals campaign, contribute to and… Show more During the last five years I’ve built up a respectable track record for developing member relations, planning successful recruitment and retention campaigns, and implementing innovative business ideas with measurable returns. In my current role at the Royal Pharmaceutical Society, I manage the day to day operations of all membership activity including, web content and functionality, leading the membership team, planning the delivery of the annual renewals campaign, contribute to and implement the recruitment and retention plan and managing the member service strategy. The Society has over 44,000 members in the UK and overseas. Show less

London, United Kingdom

Responsible for membership acquisition strategy and retention of members. Driver of new ideas and development of membership services and other initiatives.Compliance management, encourage charities to embrace fundraising best practice and engage with organisations to enforce the codes of fundraising practice. Work alongside other regulatory bodies to deliver high standards to the charity sector.

London, United Kingdom

The Federation of Master Builders is a trade organisation for building contractors, representing over 13,000 members.

Business, Business Management

Business Management, Level 5