Kory Korhan Ozgun Email & Phone Number

Montreal, Quebec, Canada

Montreal, Quebec, Canada

Montreal, Quebec, Canada

• Received and verified the compliance and integrity of samples.
• Prepared and shipped bottle orders.
• Communicated information and non-conformities to clients and project managers.
• Recorded samples in the work order management computer system.
• Sent receipt confirmations.
• Created labels for containers and identified samples.

• Presented English language workshops to French students aged 11-15
• Initiated and maintained an Access database to efficiently manage irregularly occurring workshops across 54 English classes in 2 middle schools with a combined student body of 1300
• Designed a comprehensive database structure with 5 one-to-many relational tables linking teachers, class details, weekly progress for each lesson
• Utilized the database to generate reports for reviewing and preparing for upcoming lessons, enhancing overall workshop organization and effectiveness.

Windsor, ON

• Handled an average of 45 consumer inquiries daily, addressing account details, billing, debt, and providing technical assistance through phone and written correspondence.
• Safeguarded client accounts by exercising discretion in communications, ensuring confidentiality and building trust with customers.
• Utilized ATLAS Salesforce CRM tools to meticulously track and document client interactions, creating cases for future reference and contributing to operational predictions.
• Demonstrated strong problem-solving skills by de-escalating challenging situations through active listening, empathetic communication, and implementing effective solutions

Toronto, Ontario, Canada

• Collaborated with a team of 23 dons to foster community in a residence of 1000 university students, organizing 4 monthly events, including a community meeting, two French club meetings, and an offsite activity for.
• Facilitated discussions and negotiated mutually agreeable solutions to conflicts among residents, maintaining positive relations and ensuring lasting satisfaction with the solutions implemented.
• Prioritized tasks and met monthly deadlines for proposals, reports, meetings, correspondence by implementing weekly work plans, ensuring efficient workflow and progress tracking

o Designed and delivered the first stage of a Community Needs Assessment; by consulting the organization’s Theory of Change, past program evaluations, patrons, program leaders to identify service gap themes; using the identified themes I retrieved geocoded Statistics Canada data then mapped out catchment area demographic characteristics on ArcMap which I.

Bastia, Corsica, France

• Developed and implemented engaging lesson plans for grade school students aged 11-14.
• Delivered activities aligned with learning objectives and assessments outlined in lesson plans.
• Effectively managed entrusted classes.

Microprogramme De 2E Cycle En Vérification Environnementale, Environmental Science

Bachelor Of Science - Bs, Environmental Biology