•Managing IT budgets including monitoring expenses and ensuring that IT projects are completed within budget.•Managing hardware and software including upgrading systems and maintaining licenses.•Upgrade internet, Wi-Fi infrastructure, wireless nurse call systems, telephone systems and conduct surveys at customer sites •Managing IT projects including planning, organizing, and monitoring the progress of projects.•Creating and maintaining IT policies and procedures that ensure the… Show more •Managing IT budgets including monitoring expenses and ensuring that IT projects are completed within budget.•Managing hardware and software including upgrading systems and maintaining licenses.•Upgrade internet, Wi-Fi infrastructure, wireless nurse call systems, telephone systems and conduct surveys at customer sites •Managing IT projects including planning, organizing, and monitoring the progress of projects.•Creating and maintaining IT policies and procedures that ensure the efficient and effective operation of IT systems.•Collaborating with other departments, vendors and suppliers to ensure that IT systems support the needs of the organization and issues are resolved timely and effective manner.•Providing technical support to employees who are experiencing IT issues and think out of the box to resolve and bring solution to the table.•Acting as a liaison with regulatory authorities including responding to inquiries and submitting reports.•Conduct compliance audits to identify areas of non-compliance and develop corrective actions. Show less

•Supporting all Council Staff through Emails, Calls, Tech Bar and in person. VIP support to Councillors.•Logging Incidents and Service Requests through "ServiceNow" to maintain records, to track SLA and knowledge repositories.•Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor.•Analyse Service Desk calls for Desktop Devices and incident data to… Show more •Supporting all Council Staff through Emails, Calls, Tech Bar and in person. VIP support to Councillors.•Logging Incidents and Service Requests through "ServiceNow" to maintain records, to track SLA and knowledge repositories.•Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor.•Analyse Service Desk calls for Desktop Devices and incident data to identify and advise Customers of any potential user training requirement and automation.•Ensure that each Desktop Device is installed with the appropriate Desktop image.•Manage Desktop Devices (hardware and software) incidents through to resolution.•Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements•Remote Support using LogMeIn and SCCM Remote Control Viewer.•O365 Exchange and Local Hybrid Exchange management by creating users, groups and shared mailboxes, assigning licenses (F3, E3 , MS teams, Audio conferencing, Power Bi, Visio etc.) •Adobe and AutoCAD admin centers for assigning or transferring licenses.•Active Directory Management for any related requests using Active Directory and Azure AD.•Supporting end-users efficiently use of Office 365 applications including Outlook, Skype, Teams, SharePoint, OneDrive and other O365 applications.•Imaging custom-built on devices; Software deployed through SCCM.•Assisting and troubleshooting issues related to Windows Virtual Desktop•Working on Citrix Platform and supporting users for Citrix Issues through Citrix Director and applications hosted on Citrix XenApp. Create shared email boxes, distribution groups, security groups and application support. Show less

•Involvement in the production of High-Level Designs (HLD) & Detailed Design as part of the National Broadband Network Multi Technology Mix rollout, including FTTN, FTTP, FTTC and FTTB using of MapInfo, Net Maps, SpatialNET, AutoCAD, FTTx Builder & MapInfo based tools including databases such as GDD.•Undertake Quality Checks and attending Quality Review meetings for each deliverable milestone•Submit Geography Mark-up Language (GML) NDD containing cables for duct reservation•Submit… Show more •Involvement in the production of High-Level Designs (HLD) & Detailed Design as part of the National Broadband Network Multi Technology Mix rollout, including FTTN, FTTP, FTTC and FTTB using of MapInfo, Net Maps, SpatialNET, AutoCAD, FTTx Builder & MapInfo based tools including databases such as GDD.•Undertake Quality Checks and attending Quality Review meetings for each deliverable milestone•Submit Geography Mark-up Language (GML) NDD containing cables for duct reservation•Submit approval request, using formal document including Common Exchange Format (CEF) to the agreed standard•Write formal documentation to summarise the HLD design•Set out proposed node location per CDA (Location Analysis workbook)•Set out the design of civil work for node connectivity (copper, fibre and power)•Set out the design of copper work such as interconnect cabling (tails), pillar augments, Pair Gain System (PGS) removal and associated copper pair rearrangements where existing feeding pairs can be made available for removal of the PGS.•Set out preliminary Bill of Material (BOM), preliminary Bill of Quantities (BOQ) and Quantity Register•Confirm Access Distribution Area (ADA) technology type, initially nominated in the Fibre Servicing Area (FSA) Plan, which includes target node site footprint location and power requirements•Set out a Preliminary Hazard Assessment Report•Define the maximum copper loop length to the furthest node within the SAM•Design the DFN from the NBN-nominated Fibre Access Node (FAN) Optical Distribution Fibre (ODF) to each node•Design the modification and/or augmentation HFC RF networks in order to provide services to unserved address locations.•Define the Distribution Fibre Network (DFN) ribbon requirements per SAM•Define demand assessment report for Serviceable Locations (SL) across SAM and per ADA basis•Define the Access Distribution Area (ADA) regions within the boundaries for the Service Area Module (SAM) Show less

•Provide project leadership including client/tech scheduling, IT asset procurement, preparation and maintenance of BAU projects.•Follow ups, escalations with the software packaging team, SOE team and other fellow teams.•Resource gathering, procurement and delivering solutions for Non-Standard BAU projects at Australia Post.•Preparation and distribution of monthly status reports and other project documentation.•Support the project team in the delivery of project outcomes within… Show more •Provide project leadership including client/tech scheduling, IT asset procurement, preparation and maintenance of BAU projects.•Follow ups, escalations with the software packaging team, SOE team and other fellow teams.•Resource gathering, procurement and delivering solutions for Non-Standard BAU projects at Australia Post.•Preparation and distribution of monthly status reports and other project documentation.•Support the project team in the delivery of project outcomes within agreed timelines and budget•IT equipment procurement, inventory management and IT assets management via ServiceNow•Assisting the project manager with the development of project plans and artifacts.•L1/ L2 support for requests raised through ServiceNow at Australia Post.•Triage support tickets and resolve the network issues within SLA. •Running SCCM reports, preparing applications for deployment, resolving issues, reporting progress and managing MFPs.•Data migrations, user profile backups, preparing knowledge articles (Technical and non-technical)•Installation, configuration and OS migration of POS terminals at Australia post LPOs. Show less

•Design and Planning of FTTN. Planning Distribution fiber network for SAMs.•Preparing documents related to area planning and high-level design as per NBN guidelines.•Entrusted with providing node sitting and pillar sitting and thereby optimizing the design.•Assisting team in providing recommendations on planning and design procedures.•Validating field verification data related to pits, ducts and route planned in APD-HLD and updating DFN route accordingly in P-DDD.•Field… Show more •Design and Planning of FTTN. Planning Distribution fiber network for SAMs.•Preparing documents related to area planning and high-level design as per NBN guidelines.•Entrusted with providing node sitting and pillar sitting and thereby optimizing the design.•Assisting team in providing recommendations on planning and design procedures.•Validating field verification data related to pits, ducts and route planned in APD-HLD and updating DFN route accordingly in P-DDD.•Field verification corrections with field information reports. Liaising with field teams to acquire accurate data and timely delivery of high-quality designs.•Construction plan and SLD creation for the final DDD.•Creation of splicing tables. Show less

•Mobile Network Planning, RF Design and Site design using Atoll: Coverage prediction using planning tools such as ATOLL/Radio Plan for WCDMA850/2100 & LTE1800/700/2600 networks, Cell Planning, Capacity Planning, Frequency /Scrambling Codes /PCI Planning•Site Visits and Antenna configuration design, Coverage & Traffic Analysis for 4G(LTE/VoLTE)/3G/2G networks including IBC networks (Network Planning tools: Atoll/Radio Plan)•Carry out site design visits with Site Acquisition groups, town… Show more •Mobile Network Planning, RF Design and Site design using Atoll: Coverage prediction using planning tools such as ATOLL/Radio Plan for WCDMA850/2100 & LTE1800/700/2600 networks, Cell Planning, Capacity Planning, Frequency /Scrambling Codes /PCI Planning•Site Visits and Antenna configuration design, Coverage & Traffic Analysis for 4G(LTE/VoLTE)/3G/2G networks including IBC networks (Network Planning tools: Atoll/Radio Plan)•Carry out site design visits with Site Acquisition groups, town planners and contractors for the design of the network & preparation of site design documentation (Small Cell Planning)•Selection of Antennas, feeders, RBS equipment, power equipment, and ancillary equipment used in network rollout for site designing.•Site Integration, Data loading, setting parameters for 3G/4G networks, Testing & and commissioning.•CDMA/LTE design, dimensioning, initial parameter tuning & optimization, analysis, troubleshooting & recommendations, Analysis of capacity planning & network expansion for 3G/4G networks•Cluster Optimization, Network Improvement, and Optimization for UL & DL throughput, Accessibility, and Retainability.•KPI analysis and improvement using TEMS Discovery (accessibility/Retainability/throughput/mobility) using both drive test results and counters. Diagnose all RF-related problems such as Interference, call quality, drop calls, HO failure, Missing neighbors, and Swap Detection.•Network design and optimization for special events (stadiums, halls, and other functional venues)•Testing and Verification of Distributed Antenna System Solution•Interconnect Management of UTRAN / LTE RAN /UE systems•Preparation of site design & optimization documentation and Reporting to the management.•Prepare Bill Of Materials (BOM) for new links and existing link upgrades.•Ensure design rules and standards are maintained throughout the design process. Show less