Render support to business units encompassing administrative, financial and human resource departmentsWork on Intellect software pertaining to verification of day to day customer transactionsInvolved in creation, verification, authorization and retrieval of Swift transactions Assist team members in enhancing customer satisfaction through prompt resolution of operational issues and rendering qualitative service deliveryInvolved in allocation of budgets and management of expenses across diverse business operationsFocus on operational risk/ audit process for the purpose of preventive maintenance Collaborate with concerned departments in catering to corporate customers in compliance to organizational policies and proceduresManage foreign currency transactions including buying /selling of foreign currencies and covering of branch positions based on requirementsGenerate/ update various status reports for the senior leadership team and stakeholders based on business requirementsOptimize resource utilization and streamline processes to enhance productivity/ profitabilityMonitor performance of team members and render productivity enhancement feedbackConduct training sessions for team members based on identified training needsAuthorized signatory with the capacity to sign all official bank documents