29+ years of International experience in service delivery. ITIL Expert Level Certified Practitioner. Multi-skilled professional with a superior work ethic and client satisfaction record.Key Achievements has an established workstream for effective project data management and recording experience throughout the service life cycle management.Implemented best practice framework in service asset and configuration management, document control, capacity and asset management, procurement, and change management process.Led configuration, documentation, and change management team for service delivery. My long-term experience, multi-skilled approach, attitude & flexibility have helped to develop healthy relationships with internal and external customers.High-achieving management professional possessing excellent communication, organizational, and analytical capabilities. Devises innovative solutions to resolve business and technology challenges.