Sales Specialist
CurrentUKKO.fi provides a SaaS bookkeeping service that simplifies financial management and accounting for sole entrepreneurs in Finland.As a Sales Specialist, I play a pivotal role in driving growth and ensuring client satisfaction. My key responsibilities include:• Revenue Growth: Driving ARR growth by closing new clients and nurturing existing relationships.• Customer Success: Ensuring high customer satisfaction while identifying and addressing evolving client needs.• Process Automation: Designing, implementing and maintaining sales automation and CRM integrations for the sales team.• Operational Excellence: Developing and streamlining processes to optimize lead management and enhance operational efficiency.I am a results-driven sales professional with a focus on exceeding targets and fostering long-term client success. Notable accomplishments include:• Record-Breaking Sales: Set new company records for most new sales in a day, week, month, quarter, and year.• Revenue Growth: Generated over 367 000 € annually recurring revenue in 2024, up from 233 000 € in 2023 — setting the record in UKKO.fi history• Top Performer: Maintained the highest MRR growth for 8 out of 12 months in 2024.• Operational Improvements: Automated repetitive sales processes and established a client feedback collection system, enhancing efficiency and customer insights.• Client Satisfaction: Achieved an impressive average NPS of 74 in both 2023 and 2024.With a passion for driving growth and a tireless commitment to operational excellence, I continuously seek to raise the bar in sales performance and customer experience.
