Kostas Papageorgiou work email
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Kostas Papageorgiou personal email
📖 With 10+ years of commercial experience, I've helped companies optimise their product's user experience. By focusing on user research and usability testing, I've identified critical issues and implemented effective solutions. The result? Higher user engagement, improved customer satisfaction, and increased revenue and retention rates.💼 As a Product Designer, I specialise in:- User Experience Design: Creating easy and engaging user experiences.- User Research: Conducting research to inform design decisions.- Usability Testing: Finding and fixing usability issues.- Design Systems: Building cohesive and scalable design systems.- Customer Experience Optimisation: Ensuring every interaction delights users and keeps them coming back.- Product-Led Growth: Driving growth by focusing on product value.- Onboarding: Designing smooth onboarding experiences to increase user retention.👉 Need a hand with your product's user experience? Let's chat! Send me a message, and let's see what are some quick wins for you.
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Product DesignerKanguro DesignBelfast, Gb
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Senior Ux DesignerCelonis Apr 2024 - PresentMunich, Bavaria, Germany- Led strategic user research initiatives, conducting in-depth interviews and usability tests to identify pain points and opportunities, improving the customer journey and aligning UX improvements with business objectives.- Conceptualised and executed unmoderated usability testing sessions to accelerate feedback loops and inform data-driven design decisions.- Developed frameworks for competitor analysis and UX audits to evaluate and enhance the usability of Celonis’ digital properties, including the main website and customer portals. -
Ux DesignerCelonis May 2021 - Mar 2024Munich, Bavaria, Germany- Responsible for the user experience of the Celonis Free Plan and Quickstarts.- Launched NPS survey for Free Plan users to measure how the product is performing and to continuously collect feedback.- Partnered with product management to implement satisfaction surveys at strategic points in the user journey to automate the discovery of usability issues.- Planned user research initiatives to improve usability and product adoption.- Advocated for the user and promoted best usability practices.
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Product DesignerKanguro Design Jan 2019 - Present- Designed a platform from the ground up to digitise car ownership, improving customer retention by 5-9% month-over-month. - Developed an intuitive booking flow for salons and spas, reducing booking errors and improving the overall user experience.- Adapted workflows from mobile to desktop for an electronics reselling platform, reclaiming significant traffic within just two weeks of the redesign.- Optimised onboarding flows for SaaS startups.- Designed product tours to increase user engagement.- Conducted user research to build customer journeys and personas that helped identify user pain points and opportunities.
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Senior Marketing ConsultantKanguro Communications Aug 2011 - May 2021- Conceptualised and executed marketing initiatives and strategies- Developed product launch campaigns- Analysed and improved performance of key marketing activities- Coached early-stage startups on developing their user acquisition strategies
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Head Of Online MarketingWorkerbase Jan 2019 - Jul 2019Munich Area, Germany- Conceptualised and implemented Workerbase's digital marketing strategy within budget requirements- Conducted user research to identify pain points and obstacles for users- Built user personas based on research- Wireframing and designing landing pages- Collaborated with colleagues to create landing pages and marketing automations to optimize user experience- Developed automated lead nurturing campaigns- Managed all digital marketing channels- Analyzed SEO and marketing metrics to improve website performance and lead generation -
Head Of Performance Marketing At Ki GrowthKi Group Hq Oct 2017 - Dec 2018Munich Area, Germany- Led the performance marketing team at KI growth- Conducted design audits of client websites that led to improved user engagement- Coordinated internal resources for the smooth execution of projects- Managed relationships between clients and relevant stakeholders- Advised and developed digital marketing strategies for leading publicly listed companies in the automotive and chemical industries- Developed strategies for Facebook Ads, Google Ad, Bing Ads, Twitter Ads and LinkedIn Ads- Coordinated together with other team leads to develop and build an optimized lead funnel- Presented and pitched the company's services to potential clients -
Content Marketing And Community ManagerUserlike Live Chat Jun 2016 - Nov 2016Cologne Area, Germany- Overseeing community engagement activities- Created and executing Userlike’s social media strategy- Responsible for data and analytics- Coordinating A/B testing activities to increase website conversions- Monitoring Userlike’s internationalisation activities- Expanding Userlike's presence through strategically relevant channels -
Content Marketing ManagerPaymill Gmbh Jul 2013 - Jun 2016Munich Area, Germany- Established PAYMILL’s content marketing strategy- Wireframing of new Case Studies and FAQs section- Designed the information architecture for new web assets- Created content which has gotten on the front page of HackerNews (twice), and published on TheNextWeb, Entrepreneur.com and the KISSmetrics blog- Created PAYMILL’s communication guidelines to establish the company’s voice and tone- Created PAYMILL’s European events strategy, managed the budget, negotiated sponsorships and represented the company as a mentor and speaker- Responsible for all social media marketing activities- Oversaw the content creation for PAYMILL’s website relaunch, including creating the copy and key messages that increased conversions- Launched PAYMILL’s Case Studies section- Lead the relaunch of the new FAQs section- Growth hacking, SEO and email marketing -
MentorSeedcamp Feb 2014 - Feb 2016- Mentored startups on their marketing strategy- Helped startups develop their go-to market strategy- Contributed growth strategies for the startups and ideas for customer development
Kostas Papageorgiou Education Details
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International Business, Management
Frequently Asked Questions about Kostas Papageorgiou
What company does Kostas Papageorgiou work for?
Kostas Papageorgiou works for Kanguro Design
What is Kostas Papageorgiou's role at the current company?
Kostas Papageorgiou's current role is Product Designer.
What is Kostas Papageorgiou's email address?
Kostas Papageorgiou's email address is ko****@****guro.fi
What schools did Kostas Papageorgiou attend?
Kostas Papageorgiou attended Turku University Of Applied Sciences.
Who are Kostas Papageorgiou's colleagues?
Kostas Papageorgiou's colleagues are Fernando Figini.
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