Uroš Kostić Email & Phone Number

Belgrade, Serbia

• Coordinating daily tasks to staff to keep restaurant operations efficient• Delivering superior service and maximizing customer satisfaction• Regularly reviewing product quality and researching new vendors; Making improvements to the running of the business and developing the restaurant• Coordinating daily tasks to staff to keep restaurant operations efficient• Delivering superior service and maximizing customer satisfaction• Regularly reviewing product quality and researching new vendors; Making improvements to the running of the business and developing the restaurant• Organizing and supervising shifts and keeping track of employee absences• Appraising staff performance and providing feedback to improve productivity• Estimating all restaurant inventory for current and future needs; Overseeing stock levels and ordering supplies• Ensuring compliance with licensing, hygiene, health and safety legislation• Liaising with customers, employees, suppliers, licensing authorities and sales representatives• Managing restaurant’s good image and suggesting ways to improve it• Controlling operational costs and identifying measures to cut waste• Creating detailed reports for upper management• Implementing policies and protocols that will maintain future restaurant operations

Belgrade, Serbia

• Possessing knowledge of food operations such as menu knowledge, cooking methods applied, menu cycles and presentation standards; Also of food safety regulations and health standards• Supervising and coordinating restaurant activities for a seamless service experience• Collaborating with kitchen staff to ensure timely food delivery• Food delivery to external vendors during Corona • Informing the restaurant management of all guest issues such as special requests, suggestions and complaints• Maintaining a high level of cleanliness and organization• Handling customer feedback and resolving issues in a professional manner• Managing reservations and seating arrangements efficiently• Overseeing and coordinating the activities of the waitstaff during day shifts, night events and similar • Assisting in the hiring and training of new waitstaff• Training and mentoring new waitstaff on service standards and protocols• Handling financial transactions and processing payments• Monitoring inventory levels and restocking as needed• Conducting regular inspections of restaurant areas to ensure proper organization, cleanliness and maintenance

Luštica Bay

Belgrade, Serbia

Belgrade, Serbia

Belgrade, Serbia