Heather Taggart Email and Phone Number

• Managing social media activity and campaigns for all UK based social channels. • Responsibility of developing and maintaining an engaging social strategy which meets the needs and lifestyle choices of our customers. • Collaborating with the content team in launching leading campaigns to build a social media community across all relevant channels. • Working alongside the social team to develop social media calendars, templates and guides - in line with the overall content and campaign strategy. • Participating in campaign and social meetings - providing insight and knowledge of industry news and social media trends. • Seeking and identify gaps or opportunities in our social output using analytics. • Building relationships with the wider marketing and venue relations teams. • Analysing and reporting on performance for all social channels.

• Handling of all online PR for all social media accounts & devising effective marketing campaigns • Improving social media presence and increased target market following• Approaching and working closely with suppliers & local bands/DJ’s and routinely organising weekly/monthly event programmes• Assistance of brand development, design & interior

• Delivering quality face-to-face customer service whilst working efficiently behind the bar• Organising branded events • Designing seasonal drinks menus• Training staff and managing staff on duty• Dealing with direct customer complaints efficiently and professionally