大崎康介
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大崎康介 Email & Phone Number

CS Capacity Planning Analyst at Mercari, Inc.
Location: Tokyo, Japan, Japan 5 work roles 1 school
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Current company
Role
CS Capacity Planning Analyst
Location
Tokyo, Japan, Japan
Company size

Who is 大崎康介? Overview

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Quick answer

大崎康介 is listed as CS Capacity Planning Analyst at Mercari, Inc., a company with 1720 employees, based in Tokyo, Japan, Japan. AeroLeads shows a matched LinkedIn profile for 大崎康介.

大崎康介 previously worked as CS Capacity Planning-Forecasting Analyst at Mercari, Inc. and CS Workforce Management Analyst at Mercari, Inc.. 大崎康介 holds 学士(理学), Mathematics Teacher Education from 甲南大学.

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Email format at Mercari, Inc.

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Mercari, Inc.

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Profile bio

About 大崎康介

コールセンター人員稼働管理に従事中(Forecasting、Capacity Planning、WFM)・Capacity Plan、オペレーション予算策定・GAS,VBAを用いた業務自動化、効率化・Pythonを用いた統計分析(重回帰分析、データ整理)。シフト作成のためのスケジューリングモデル作成・SQL(BigQuery )を用いたデータクレンジング、分析。Google Looker Studioを用いたデータ可視化。

Current workplace

大崎康介's current company

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Mercari, Inc.
Mercari, Inc.
CS Capacity Planning Analyst
Tokyo, JP
Website
Employees
1720
AeroLeads page
5 roles

大崎康介 work experience

A career timeline built from the work history available for this profile.

Cs Capacity Planning-Forecasting Analyst

Current

日本 六本木

・入信予測(メール問い合わせ業務/アプリ監視業務)の作成・オペレーション組織のCapacity Plan作成(必要人員数算出)と採用/人員整理のDemand/Supply計画立案・予算策定業務

Sep 2021 - Present

Cs Workforce Management Analyst

Tokyo

Workforce Management業務に従事(メール業務/一部Call業務)・Pythonを用いたシフト作成ツールの構築・インソースシフト管理業務(データベース化)・GASを用いたデータ更新、自動化等の業務改善・インソース/アウトソースコールセンターののリアルタイム管理(配置管理/当日サービスレベル予測)

Jan 2019 - Sep 2021

事務管理部門職員

日本 東京都

アウトソーシングコールセンター 各クライアントオペレーションのPL確認と要因のヒアリング 全社展開でできる施策のヒアリングと展開。

Nov 2017 - Dec 2018

Contact Center Specialist

日本 東京都

コールセンターWFM業務に従事スキル・WFMシステムを用いたシフト作成・オペレーションダッシュボード構築・リアルタイム監視(スキルスワップ/配置転換/残業早退指示・オペレーションに必要なデータ構築

Jul 2012 - Nov 2017
Team & coworkers

Colleagues at Mercari, Inc.

Other employees you can reach at mercari.com. View company contacts for 1720 employees →

1 education record

大崎康介 education

FAQ

Frequently asked questions about 大崎康介

Quick answers generated from the profile data available on this page.

What company does 大崎康介 work for?

大崎康介 works for Mercari, Inc..

What is 大崎康介's role at Mercari, Inc.?

大崎康介 is listed as CS Capacity Planning Analyst at Mercari, Inc..

Where is 大崎康介 based?

大崎康介 is based in Tokyo, Japan, Japan while working with Mercari, Inc..

What companies has 大崎康介 worked for?

大崎康介 has worked for Mercari, Inc. and Bellsystem24, Inc.

Who are 大崎康介's colleagues at Mercari, Inc.?

大崎康介's colleagues at Mercari, Inc. include 牟田吉昌, 加藤滋, Isoya Kino, Noriaki Yoshikawa, and 神垣崇.

How can I contact 大崎康介?

You can use AeroLeads to view verified contact signals for 大崎康介 at Mercari, Inc., including work email, phone, and LinkedIn data when available.

What schools did 大崎康介 attend?

大崎康介 holds 学士(理学), Mathematics Teacher Education from 甲南大学.

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