Kourtnee Britney Email and Phone Number

• Providing the highest standard of customer service to VIP Business Class hotel guests. • Answering phone calls and emails from guests and local businesses on all manner of subjects and providing them with the best possible information.• Checking guests into their rooms upon hotel arrival.

Server• Managed guest relations and answered questions about menu and beverage items.• Employed sales techniques and provided culinary guidance on micro brews. • Serviced large restaurant sections with ten or more tables.• Special events service which included specific knowledge with guests of thirty or more. Scotch Tastings and Private Events• Lead Host• Greet and seat all customers in a professional and friendly manner.• Serve the first point of all customer contact on the phone or in person.• Effectively and efficiently handle high volume and highly concentrated volumes.