Kourtney Dever Email & Phone Number

Miami-Fort Lauderdale Area

Accountable for Globally Leading Key Account Royal Caribbean Group in both New Build and existing fleet. Responsible of developing relationships and leading negotiations with C-Suite to mid level executives. Elevating the Global Partnership and strategy with Royal Caribbean Group to secure future installed base with the latest technologies that support their decarbonization journey.

Fort Lauderdale, Florida, United States

Leveraged customer relationships and identified shared win solutions to maintain collection focus to improve cash flow and provide solutions to support cruise customers during the Pandemic. Co-created customer focused approach and agreed Intend Outcomes with Royal Caribbean Group. Focused on both New Build and Lifecyle solutions for the future with the intent of transformation from operational vendor to Strategic Partnership.

Fort Lauderdale, Fl

Successful integration of the USA and Canada Sales teams, consisting of 32 total persons upon merger ofNorth America. Implemented and led the transition of the sales team into a customer focused segment approached team, resulting in a proactive vs. reactive drive, with proven success in building long term partnerships with our customers combined with exceeding annual financial targets. Created, implemented, and cascaded with identified team the Service Unit USA Strategy for 2015- 2018,based on the segment approach, including all product lines. Aligned the Sales Support team to compliment the segment approach to allow for an overall team focusing on both Order Intake and Net Sales targets.

Fort Lauderdale, Florida

Developed and implemented the sales support team strategy with drilled down tactical details and Key Performance IndicatorsLed, managed, motivated and coached a 14 person team which supported five product portfolios, including 4 Stroke Engines, 2 Stroke Engines, Electrical and Automation, Propulsion, and Seals and Bearings.Member of Sales Management Team accountable for an annual budget.Implemented and led the transition of the sales support team from a reactive to proactive team to drive each portfolio from both a technical and commercial aspect. Developed and implemented Strategy and Execution Plan for each product portfolio which included; identifying and prioritizing customers, identifying challenges to overcome, assembling teams to address those challenges, and budgeting aggressive but attainable targets for each Portfolio. Led teams by example.

Fort Lauderdale. Florida

Assessed sales territory potential, implemented strategy, developed teams which led to sales growth of 20% and margin growth of 17%.Led, participated in team selling, and negotiated a five year $30M, tailor made risk management, and performance- based Agreement. The premise and strategy of the sale was based on addressing customer’s challenges from a position of transparency and integrity. Responsible for building relationships and identifying opportunities for growth.

Fort Lauderdale, Florida

Focused on understanding the customer’s business and addressing their needs.Fostered transparency, consistent communication which led to a trust based relationship with customer, ultimately increasing efficiency and sales.Led sales in new business development by packaging offerings and products.Increased margins 19% while meeting the projected budget.

Fort Lauderdale, Florida

Supported Key Account with doubled Net Sales growth from 2007 to 2009.Led the development and execution of an upgrade project with annual sales of $14M.Implemented a logistics agreement with a Key Account customer.

Bachelor Of Science (B.S.), Business Administration And Management, General

Undergraduate Classes