Kourtney C. Email and Phone Number

Yoga Alliance Certified RYT-200 and Yin Yoga Certified.Teaching Vinyasa, Power and Yin yoga styles as well as breathwork and meditation.Instructing at 2 Crows and a Raven yoga and offering private sessions.

 Development of community wellness classes and programs for PHH at the HEART Creating monthly calendars with community wellness workshops and programs (yoga, Qigong, meditation, healing circles, youth and family programs, etc) Coordinate PHH facilitators schedules to plan monthly calendar Networking and marketing on Instagram and Facebook Participation in annual board meetings or any team building meetings

• Extracting data from ERP system to track project progress, profit margins and generate actionable reports to improve overall customer order performance;• Analyzes data and identifies trends to uncover systemic opportunities for customer orders and overall business improvement;• Mapping of current state processes to locate process inefficiencies and lead cross functional root cause analysis and kaizen events to achieve solutions and enhance processes;• Process Lead on ERP Implementation Team: provide process consultation for the selection and implementation of a new ERP system;• Manages annual trade shows by coordinating committees and manage high priority items;• Product Development & Special projects manager: manage product development & strategic initiative projects with internal and external resources;• Ambassador for Omega Design on industry partnership boards, committees, and events (MACCDC, PMMI, WiM);• Actively participating in workforce development initiatives with local businesses and educational institutions and coordinate efforts within Omega Design. (Ascend, AMP, WSCM, GETT, etc.)• Current Projects: Infor Visual ERP Implementation, 3D Printing Implementation, Workforce Development initiatives, Pack Expo International 2018Accomplishments• Implemented new project folder system for company-wide use to increase communication and efficiency for executing customer orders. Immediately impacted downstream stakeholders by decreasing time spent inquiring for information and improving accuracy of project details. Also allowed for further standardization of procedures and templates. • Managed new product design from concept through commercialization (Bandit 2016) and has contributed to $470k in sales to date.• Lead a team evaluating utilizing 3D printing for prototyping and production parts in machines. Through analysis of vendors, materials, and printers, determined 3D printing parts would contribute up to 80% in cost reduction for candidate parts.

Handle external technical support issues for students and home facilitators. Record all issues and solutions in ticket system; test and troubleshoot software and hardware for students; creating and organizing training and operational documents for the Help Desk; hands-on training with new employees.Accomplishments:• Participating in the hiring process by reviewing resumes and conducting interviews for open help desk positions.• Ability to quickly establish rapport with students and parents by understanding situations, providing technical training and solving computer related issues.• Assisting second tier support when rolling out new programs and applications through testing, documentation of results, and maintaining consistent communication.• Managing, maintaining, and ordering computer supplies to facilitate student and staff needs. • Organizing summer event for students and staff in the West Chester area by coordinating with coworkers and communicating with students and their families.

Interned between semesters during college career and turned part-time employee after graduation for a packaging machinery manufacturing company in the pharmaceutical industry. Participated in many projects and helped several departments with various tasks including shipping/receiving, data entry, database creation, procedural documents, and industry research. Provided basic technical support to software and hardware for computers and assisted network administrator.Accomplishments:• Assigned task to update company website and create working queries for potential customers.• Created several databases to inventory and track past projects and clients.