Ian Kovach Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

Bloomfield Hills, Michigan, United States

● Administered 40 patients’ bills, both through insurance and copay● Create and bill insurance for every patient, sent out every month starting in January. In January, I calculate new copay for all 40 patients● Introduced use of a secure email service to bill patient’s copay and track billing receipts. Discouraging people from not paying, and notifying us when a bill is viewed● Decreased time to bill each patient from 20 minutes/patient to 10 minutes/patient. Found a way to be more efficient with time to bill

East Lansing, Michigan

● Train new hires in basic skills needed for operation● Assist in claims team management, help organize team meetings and work with associates who need help processing● Review and file incoming documents and send to appropriate department● Review initial claim notices, start process for turning an annuity into a claim● Rated top Strategic Support Associate in efficiency out of over 500 employees, maintained 180 percent efficiency and under 5 percent downtime ● Managed a full course schedule while maintaining a 19 hour/week work schedule