Oleksii Kovalenko

Oleksii Kovalenko Email and Phone Number

Technical Support Engineer (L2) @ ARRISE powering Pragmatic Play
miami, florida, united states
Oleksii Kovalenko's Location
Chernihiv, Chernihiv, Ukraine, Ukraine
About Oleksii Kovalenko

Hi, I am a highly self-motivated technical support engineer with a knack for quick learning, discipline, and effective self-management. I excel at navigating complex situations and providing solutions clearly and understandably.I thrive in collaborative team environments, enjoying the challenge of unravelling intricate technical issues alongside intelligent and amiable colleagues. My commitment to continuous learning and adaptability has allowed me to stay ahead in the ever-evolving technical support field.

Oleksii Kovalenko's Current Company Details
ARRISE powering Pragmatic Play

Arrise Powering Pragmatic Play

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Technical Support Engineer (L2)
miami, florida, united states
Website:
arrise.io
Employees:
4
Oleksii Kovalenko Work Experience Details
  • Arrise Powering Pragmatic Play
    Rng Technical Support Engineer (L2)
    Arrise Powering Pragmatic Play Sep 2023 - Present
    Украина
    • Working with Postgres and Oracle SQL databases• Investigating the network/client/product issues• Working with the ELK logging system• Bug reporting, testing products on the test environments, checking the performance of products on the client site• Consulting and solving customer requests via Skype, Microsoft Teams, Freshdesk• Working with API requests• Create and manage tickets in Jira• Monitoring of servers and services in Grafana• Using Confluence to… Show more • Working with Postgres and Oracle SQL databases• Investigating the network/client/product issues• Working with the ELK logging system• Bug reporting, testing products on the test environments, checking the performance of products on the client site• Consulting and solving customer requests via Skype, Microsoft Teams, Freshdesk• Working with API requests• Create and manage tickets in Jira• Monitoring of servers and services in Grafana• Using Confluence to increase product knowledge Show less
    View
  • Neocom
    Technical Support Engineer (L2)
    Neocom Jun 2023 - Sep 2023
    Чернигов, Черниговская Область, Украина
    NeoCom is an Internet provider in the city of Chernihiv. The task of the Tier 2 Technical Support Engineer in this company is to remotely configure, diagnose network node failures (tcpdump, trafshow and other terminal commands), and send teams to fix physical problems.

Oleksii Kovalenko Education Details

Frequently Asked Questions about Oleksii Kovalenko

What company does Oleksii Kovalenko work for?

Oleksii Kovalenko works for Arrise Powering Pragmatic Play

What is Oleksii Kovalenko's role at the current company?

Oleksii Kovalenko's current role is Technical Support Engineer (L2).

What schools did Oleksii Kovalenko attend?

Oleksii Kovalenko attended Chernihiv Polytechnic National University, Chernihiv Polytechnic National University.

Who are Oleksii Kovalenko's colleagues?

Oleksii Kovalenko's colleagues are Evelin Sokolova, Sara Gómez, Nevena Tsvenova, Kristine Obolevica, Dan Acasandrei, Andreea Secu, Yuliia Yaremenko.

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