Steve Kozak Email & Phone Number

A Financial Services professional with 20 years of banking experience in sales, operations and operations management. Strengths include realizing process improvements through root cause analysis to create improved efficiency in work flow, establishing best practices and generating increasing revenues by creating an exceptional customer client experience. Demonstrated experience in team building through recruiting, hiring and developing employees and teams through ongoing training and development in addition to providing feedback regarding established productivity and quality expectations. Develop and maintain relationships with internal departments, sales staff and third party vendors to resolve escalated issues and maintain established service level agreements in a demanding, fast paced, deadline driven environment.

Listed skills include Banking, Loans, Credit, Refinance, and 30 others.