Senior Customer Success Account Manager
CurrentResponsible for driving consumption and cloud strategy within the DIB. Delivering high-value customer engagements that accelerate customer outcomes, solution usage, and cloud adoption
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@microsoft.com
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3 phones found area 301 and 410
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Christopher Kozel is listed as Information Technology Leadership | Cloud Strategy | Strategic Planning | Cyber Security | Technology Solutions Design at Microsoft, a with 10 employees, based in Washington Dc-Baltimore Area, United States. AeroLeads shows a work email signal at microsoft.com, phone signal with area code 301, 410, and a matched LinkedIn profile for Christopher Kozel.
Christopher Kozel previously worked as Senior Customer Success Account Manager at Microsoft and Cloud Portfolio Manager at Microsoft. Christopher Kozel holds Bsc, Public Relations from University Of Tennessee, Knoxville.
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Chris is focused on Azure and multi-cloud strategies for the Defense Industrial Base to address market demands for IT Modernization and Digital Transformation. Key areas of capability focus include Data Engineering, Customer Experience, Application Development, Cloud Migration, and Digital Transformation Strategy. He works with architects, transformation strategists, cloud engineers, developers, and CX professionals who support clients across Civilian, Intelligence, and DoD agencies to: improve, retire, or replace legacy systems, enhance cybersecurity and improve system effectiveness, transition legacy information technology systems to be “cloud smart,” and advance the use of data with modern data engineering and analytics practices.In the past Chris has also worked with CDOs, and CAOs to assess efforts on designing, developing, and implementing data and analytic programs to solve complex business problems and improve existing business processes. Chris has led assessment efforts of identifying opportunities for increasing process efficiency and performance improvement, defining business requirements, and outlining service level options and operating strategies. He has also developed balanced scorecard evaluations of vendor responses based upon product demonstrations and ROI analysis.Chris also provides guidance on project management best practices, project scheduling, documentation standards and deliverable examples in addition to the independent functional review of deliverables. Chris graduated from the University of Tennessee with a B.S.C. in public relations.
Listed skills include Strategic Communications, Public Relations, Social Media, Corporate Communications, and 20 others.
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A career timeline built from the work history available for this profile.
Redmond, Washington, Us
Responsible for driving consumption and cloud strategy within the DIB. Delivering high-value customer engagements that accelerate customer outcomes, solution usage, and cloud adoption
Mclean, Va, Us
Board member for Baltimore Barre, Inc.
Mclean, Virginia, Us
● Leads a team working to ensure that the client’s goals and operations are clearly defined, communicated, measured, financially supported and achieved● Manages the information needs of program stakeholders, outlines the goals of communications efforts to reach and inform each group, and leads all internal program communication messaging● Manages and maintains agile program management, communications and software (Atlassian Suite) for the program● Led an initiative to evaluate the current client’s program to help understand capabilities, strengths, and areas for improvement in order to implement strategic recommendations to continue efficient and effective operations● Developing PwC’s design thinking strategy, training material, workshops, and education● Developing a data strategy using Human Centered Design
Mclean, Va, Us
● Managed a strategy and operations campaign for a government agency (5,000 employees), including deployment of Lean, integration of planning performance metrics and communications for employee engagement within the agency● Led a team tasked with developing an analytic office construct, position descriptions, roles and responsibilities, competency framework, learning and development plans, staffing requirements, and hiring and retention plans for analytic practitioners● Lead a team evaluating data and analytic maturity helping translate data into actionable information to drive better decision making across an organization● Managed and developed data management solutions to evaluate a client’s people, process, technology and analytic techniques● Facilitated and led discussions with clients on data science, communications, innovations and engagement efforts regarding data and analytic maturity best practices● Developed work plans, managed resources and drove product development regarding big data, data value and data analytics● Authored Booz Allen’s approach to Data Strategy, Data Governance and Data Management● Co-authored Booz Allen’s Agile Playbook to better help teams effectively execute the Agile mindset
Vienna, Va, Us
Provides strategic guidance and subject matter expertise to client CFO defining business cases and technical requirements used to develop a Revenue Cycle Management solution acquisition strategyLeads assessment efforts by identifying opportunities for increasing process efficiency and performance improvement; defines business requirements and outlines service level options and operating strategiesDevelops balanced scorecard evaluations of vendor responses based upon product demonstrations, ROI analysis, and previous client site surveysResponsible for producing final contracts defining service expectations and outlining approach to the solution implementation lifecycle Facilitates executive-level roundtable sessions to discuss future IT and implementation planning strategiesPerforms functional reviews for Healthcare Information Technology (HIT) implementationsReviews project management documentation and key project artifacts such as Business Requirements Documents (BRDs) implementation plans, project schedules, Project Management Plans (PMPs) and contractsGathers, documents, and tests functional requirements for the implementation of enterprise content management solutions Maintains effective, balanced involvement in multiple simultaneous projects within the VABrings extensive knowledge of health systems within the VA including IT, business, and health care perspectives, to project teams
Washington, Dc, Us
Responsible for day-to-day client relationships including Visa, J&J, the Bill & Melinda Gates Foundation and HarpoProvide strategic communications counsel for global advocacy, global health and sustainability workDevelop and manage a worldwide strategic communications philanthropy campaigns resulting in leadership market and brand recognition and the donation of millions of dollars for underprivileged communitiesProvide support and recommendations for an international library funding grant Write press releases, grantee communications materials, messaging documents, media analyses, strategic communications plans and new business proposalsDevelop platforms for online engagement and provide content for client social media channelsRecruit, interview and delegate responsibilities to two interns
New York, Ny, Us
• Helped with the development of account strategies to better service the client• Developed media lists, media contacts and monitored online conversations • Wrote and edited client memos, press releases, reports, stakeholder maps and briefing books• Assisted with the development and coordination of logistics for client events• Managed workloads, met deadlines and paid attention to account details for 7-9 sustainability, energy and automotive clients• Contributed ideas on the development of new products, events and other client requests • Participated in the development of new business pitches, including new business research and preparation of proposals • Took responsibility to ensure client problems were resolved
Assisted with coordination and oversight of 12 domestic media field teams for Ford Motor CompanyAssisted with organizing several local programs for Ford including all-dealer events, F-150 events and the 45th anniversary of the Shelby Mustang Wrote daily, bi-weekly, weekly and monthly reports for the field teams and the clientActed as direct contact for field accounts to manage client relations, project budgets and legislative call-to-action campaigns Played intermediary role with media field teams to reach out to local markets with crisis communications, when Ford and Congress collaborated on developing Automotive Bridge Loans
Advocated the importance of current legislation, persuading organizations to have their voice heardManaged questions of fellow colleagues, alerting upper-level executives and helping to alleviate any concerns and deliver any necessary feedbackDrafted and sent letters on the behalf of constituents to their Congressional Representatives, making sure that their specific individual requests were addressed accurately and professionallyServed as liaison between the two central hubs of the company, assuring that there was effective and efficient communication
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Quick answers generated from the profile data available on this page.
Christopher Kozel works for Microsoft.
Christopher Kozel is listed as Information Technology Leadership | Cloud Strategy | Strategic Planning | Cyber Security | Technology Solutions Design at Microsoft.
AeroLeads has found 1 work email signal at @microsoft.com for Christopher Kozel at Microsoft.
AeroLeads has found 3 phone signal(s) with area code 301, 410 for Christopher Kozel at Microsoft.
Christopher Kozel is based in Washington Dc-Baltimore Area, United States while working with Microsoft.
Christopher Kozel has worked for Microsoft, Booz Allen Hamilton, Baltimore Barre, Inc, Synaptic Ap | Silver Salesforce Consulting Partner, and Guidehouse.
Christopher Kozel's colleagues at Microsoft include Shrut Patel, Tiziri Atrous, Ram Rabari, Dr. Sara Hao, and Vivian Li.
You can use AeroLeads to view verified contact signals for Christopher Kozel at Microsoft, including work email, phone, and LinkedIn data when available.
Christopher Kozel holds Bsc, Public Relations from University Of Tennessee, Knoxville.
Christopher Kozel is listed with skills including Strategic Communications, Public Relations, Social Media, Corporate Communications, Press Releases, Crisis Communications, Leadership, and Media Relations.
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