Built the IT infrastructure...=======================• Designed and implemented VMware vSphere infrastructure• Designed and implemented active-passive disaster recovery site over the WAN• Migrated all servers from Hyper-V to vSphere ESXi 6.5• Implemented Veeam for ESXi and HyperV backups with CoLocation & AWS scaleout repository at glacier for ransomware threats• Configured a layer2 offsite backup and contingency operating plan • Implemented Cyber Security Awareness training for entire company staff to teach about ransomware attack, phishing, and other latest security threats and • Migrated servers to Windows 2012/2016/2019 as needed.• Upgraded network backbone with Cisco Nexus 10 GB NX3064T• Reconfigured LAN from class C network to Class A network• DHCP/DNS/SCCM/WSUS for patch management• IIS 10. DFS• Implemented AWS/S3/Glazier for nonactive/archive data• Setup 3 new branch office sites and relocated a branch office. also implemented a Clean Desk Policy to reduce security threats. • SonicWall / VPN SSO• converted 45 TB VHD data in production to VMDK and migrated entire business platform in Hyper-V windows 2012 to ESXi 6.0• Upgraded DC to windows server 2019

Specializing in outsourced IT Services for companies located in the San Francisco Bay Area• Key client contact for 3 firms including Regional Government, Energy Engineering and Financial companies• Acting On-Call engineer on a weekly basis for all clients served by Xantrion on PC and Mac platforms• Administration of hosted Exchange, Office 365, Amazon web service & Google docs • Providing remote network support for Microsoft Server and Cisco Networks including hardware and software upgrades • Manage all client interactions through ConnectWise ticketing system

Full accountability for ensuring inter-office network operational readiness for offices in US, Europe, and India. • Managed $300,000 annual operational IT Budget for all locations worldwide• Centralized 5 satellite offices under one domain network and implemented VPN link• Streamlined network operations by eliminating multi-platform environment and creating uniform network• Served as Lead Tech Support Specialist and primary Systems Administrator for day-to-day business operations• Implemented Outlook for email by upgrading GroupWise to Microsoft Exchange for 80 users• Orchestrated corporate office move to Burlingame, CA and oversaw setup and configuration of new branch offices • Implemented redundancy for data and disaster recovery plans including hot sites for mission critical applications• Successfully negotiated all hardware and software purchases and maintenance contracts with third party vendors• Establish and manage strategic operational plans and budgets for growth from 80 employees to over 300 worldwide • Achieved 15% cost cutting by developing and implementing best practices, standard, and procedures• Managed stakeholder engagement, coordinate cradle-to-grave project functions. • Oversee implementation of SharePoint for document management for over 300 global users• Digitized paper library to free up physical assets and reduce real estate footprint

Migrated WAN ran through MCI in to FDIC approved BARONet (Bank of America Routed Open Network) during BoA merchant services to BoA acquisition merger.Part of planning and implementation of contingency operation plan during natural disasters.Sole In charge for Citrix farm to support 24 x 7 on out of state call center to access in house written application.Sole In charge of network for Bellevue, Washington and Melbourne, Florida

Provided day-to-day technical support to employees (1700 nodes) for email, networking and desktop systems software and hardware.Installation and configuration, maintains and troubleshooting of email, desktop systems, workstations, servers and network issues.Maintains of inventory, passwords, data integrity and file system security for the desktop and server environment.Administration of user accounts in Microsoft Exchange 5.5weekly rotation support for on call for LAN/WAN and MAN for 24 x 7 availability and stabilityEliminated static IP operation and implemented DHCP solution by with multiple segmented network for a MAN spanning into 5 blocks with 1700+ nodes using layer 3 switches.Implemented contingency operating for network and operations in Emergency Room, Surgery and Triage to have network available to support ER during natural disasters