Krunoslav K. Email & Phone Number
Who is Krunoslav K.? Overview
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Krunoslav K. is listed as Business Analyst / Project Manager at Span at Span, a company with 553 employees, based in Croatia, Croatia, Croatia. AeroLeads shows a matched LinkedIn profile for Krunoslav K..
Krunoslav K. previously worked as Business Analyst / Project Manager at Span and Business Analyst at Monri - Member Of Payten. Krunoslav K. holds Master Of Engineering (Meng), Information Technology from Faculty Of Transport And Traffic Sciences.
Email format at Span
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About Krunoslav K.
Cards & Payments | ISO 8583 | Direct payments | Transaction switch | EMV | Tokenization | Card Management | Transaction Authorization | Gateway | Transaction Settlement | POS Testing | UL brand tool• Having 5+ years experience as an IT professional in payment domain (both POS and E-comm)• Expert knowledge of transaction flow on both acquirer and issuer side• Worked on establishing host-to-host links between payment institutions• Worked on the design and implementation of all necessary procedures to start accepting payments on foreign markets• Good knowledge in EMV• Good knowledge of ISO8583 protocol• Experience in team management and knowledge transfer
Krunoslav K.'s current company
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Krunoslav K. work experience
A career timeline built from the work history available for this profile.
Business Analyst
- Writing specification for new POS application features
- Working on ERP/ECR integrations
- Expert in POS application and terminal testing (especially for Worldline(Ingenico) and Sunmi terminals)
- L3 testing on MC, Visa, AMEX, CUP and Discover schemes
- Experience in writing use cases
- Involved in design and execution of new features as well as reporting
Coordinator
Business Support Specialist
Customer Service Associate
- Interaction with customers to provide and process information in response to inquiries, concerns and requests about products and services of the Company.
- Dealing directly with customer by telephone or electronically,
- Responding promptly to customer inquiries,
- Handling and resolving customer complaints,
- Keeping records of customer interactions and transactions, as well as details on inquiries, comments and complaints.
- Providing knowledge and knowhow transfer within the team
Work And Travel Program Participant
Working in a new environment which was an opportunity to gain first-hand knowledge and understanding of the United States through a combined cultural and work experience.
Technical Support
- Responding to incoming phone calls and e-mails to provide support to callers experiencing different IT issues. Checking for customer problems and fixes in the solutions database, and adding new information to the.
- Providing information and assistance to customers
- Attempting to resolve all inquires on first contact with the customer
- Dealing with a customers queries, requests, orders or complaints by phone or over e-mail
- Identifying and escalating priority issues or customer complaints
- Accurately recording details of calls and issues in CRM
Colleagues at Span
Other employees you can reach at span.eu. View company contacts for 553 employees →
Sahdev Singh
Colleague at Span
Uttar Pradesh, India, India
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ZH
Zlatko Herak
Colleague at Span
Croatia, Croatia
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AV
Ana Visković
Colleague at Span
Croatia, Croatia
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KČ
Karlo Čaić
Colleague at Span
Zagreb, Zagreb, Croatia, Croatia
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TK
Tomislav Kolar
Colleague at Span
Garešnica, Bjelovar-Bilogora, Croatia, Croatia
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YC
Yeni Carvajal
Colleague at Span
Guadalajara, Jalisco, Mexico, Mexico
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LS
Lee Span
Colleague at Span
India, India
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HB
Hrvoje Brlek
Colleague at Span
Croatia, Croatia
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ZP
Zdravko Petričušić
Colleague at Span
Zagreb, Zagreb, Croatia, Croatia
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MK
Mirjana Krivicic
Colleague at Span
Croatia, Croatia
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Krunoslav K. education
Master Of Engineering (Meng), Information Technology
Master'S Degree, Information Technology
Bachelor Of Engineering (Beng), Information Technology
Education record
Frequently asked questions about Krunoslav K.
Quick answers generated from the profile data available on this page.
What company does Krunoslav K. work for?
Krunoslav K. works for Span.
What is Krunoslav K.'s role at Span?
Krunoslav K. is listed as Business Analyst / Project Manager at Span at Span.
Where is Krunoslav K. based?
Krunoslav K. is based in Croatia, Croatia, Croatia while working with Span.
What companies has Krunoslav K. worked for?
Krunoslav K. has worked for Span, Monri - Member Of Payten, Nexi Group, Twin Orchard Country Club, and Iskon Internet D.D..
Who are Krunoslav K.'s colleagues at Span?
Krunoslav K.'s colleagues at Span include Sahdev Singh, Zlatko Herak, Ana Visković, Karlo Čaić, and Tomislav Kolar.
How can I contact Krunoslav K.?
You can use AeroLeads to view verified contact signals for Krunoslav K. at Span, including work email, phone, and LinkedIn data when available.
What schools did Krunoslav K. attend?
Krunoslav K. holds Master Of Engineering (Meng), Information Technology from Faculty Of Transport And Traffic Sciences.
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