Keith Palmer, Phrca Email & Phone Number

United States

• Administer benefits, and updates and changes with support from Payroll Coordinator• Work closely with Administrators, support the hiring process by creating strong job descriptions, model employee agreements and hiring documentation. Identify sources and build an exceptional and diverse candidate pool• Oversee new hire orientation processes including benefits and payroll on boarding• Manage the Payroll Coordinator and the payroll function, creating payroll journal entries and 403(b) transfer reports• Identify and implement upgrades to HR processes and systems to create efficiencies and to better educate staff on available benefits/programs.• Work closely with CFOO and the Head of School on employee relations issues, serving as a link between management and employees• Administer leaves, requests for accommodations, and workers compensation claims• Develop and revise HR guidelines, policies practices, and compliance• Inform management regarding governmental regulations/laws and compliance issues• Oversee Staff and Administration performance review process• Manage personnel records and record retention• Works with CFOO to analyze and recommend compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements• Oversee organizational policy matters recommend needed changes that relate to regulations and legal updates around employment and hiring practices• Manage off boarding process, including conducting exit interviews and other exit data for analysis• Manage unemployment claims and process correspondence and documentation• Partner with Director of Facilities to assure workplace safety compliance according to local, state and federal legislation

Greater Los Angeles Area

• Recruiting for open positions.• Counsel employees and managers to resolve grievances.• Guide administrators and employees with proper documentation of employee evaluations, disciplinary actions, accident reports, and/or confidential matters.• Create all teacher contracts and offer letters.• Prepare semi-monthly payroll (Paycom), and prepare payroll journal entries.• Reconcile benefit invoices, including creating journal entries.• Maintain human resources budget.• Develop and maintain accurate job descriptions, correct FLSA classification for all positions, and guide hiring managers through the recruiting process.• Analyze employee benefits package to remain competitive and cost effective.• Evaluate current human resource policies and procedures and make recommendations for improvement, as appropriate.• Build and maintain an effective recruiting structure for department heads to utilize when positions become available.• Design and conduct annual benefits open enrollment, new hire enrollments, terminations, and COBRA.• Ensure background checks are completed, including Livescan and DMV reporting.• Manage employee accrued sick leave and PTO, and other leaves of absence.

El Cerrito, Ca

· Responsible for budget monitoring and reporting, financial analysis, cash flow and forecasting for a $3 million budget· Monitor and ensure compliance with all bond covenants· Work with accounting firm on annual audit and tax returns· Chair the Financial Partnership Committee with a budget of $700,000· Monitor and maintain all school insurance policies, advising the Head and Board on areas of exposure· Process semi-monthly payroll· Manage, train and mentor the HR Manager· Responsible for all personnel benefits administration, hiring and termination procedures, employment agreements, employee benefits, and compliance with harassment training laws· Partner with Head of School and Board with cost-cutting and restructuring plans to balance the budget

Seattle, Washington, United States

• Manage monthly payroll for 100+ employees (Paycom) and Department of Labor reporting• Maintain personnel files (physical and electronic)• Manage employee benefits programs, reconciling benefits invoices and payroll deductions• Process cash receipts and deposits• Process student billing invoices and handle accounts receivable• Authorize non-tuition financial assistance requests• Produce all student agreements• Produce all employment agreements and employment letters• Monitor after-school club and camp charges and payments• Act as accounts payable backup• Manage records retention of HR, student billing, and accounts receivable files• Process employment verification requests• Present to potential student families financing options and available financial assistance• Active member of the financial aid committee, the professional development committee, the advancement committee, and the special events committee

San Francisco Bay Area

• Partner with administration and managers regarding policies, procedures, programs, laws, recruiting, and employee relations issues in accordance with federal, state and local requirements• Maintain complete personnel files, including appointed Custodian of Records for FBI and Department of Justice background checks• Manage benefits programs, reconciling with benefits invoices and payroll• Produce employment agreements and addendums for all employees, updating budget worksheets and payroll changes• Process semi-monthly payroll (ADP PCPW)• Track all PTO accruals and calculate payouts for terminating employees• Maintain compliance reporting (San Francisco Ordinance requirements; EEO-1; nondiscriminatory testing; assist with Form 5500; 403(b) fee disclosure)• Calculate payroll changes (pay changes; benefit deduction changes)• Conduct new hire onboarding and exit interviews, including benefits enrollments and COBRA• Work with management and outside contractors with recruiting needs• Manage leave of absence process, including coordinating sick leave with State Disability Insurance• Process and manage workers compensation claims• Track, budget and defend unemployment claims

San Francisco, California, United States

• Managed all HR function, benefits programs, training requirements, and HRIS for all employees• Maintained complete personnel files, physical and electronic• Processed semimonthly payroll utilizing a web-based system• Conducted new employee orientation, open enrollment, exit interviews• Managed workers compensation claims, unemployment and disability claims, FMLA leaves, COBRA• Addressed employees’ questions and concerns about HR and business office policies and procedures• Managed billing, accounts receivable and accounts payable for $9 million operating budget• Managed Board of Trustees' website and point of contact for communication with Board• Arranged catering for various company functions

San Francisco, California, United States

• Administered accounts receivable, accounts payable, and monthly reporting using Quickbooks• Produced billing invoices for all attorneys• Proofread correspondence and legal briefs• Managed office (supplies fulfillment; vendor relations) and screened calls• Filed pleadings with local, state, and federal courts• Various human resources functions as needed

San Francisco, California, United States

• Created knowledge management, information flow and filing system from ground up• Moderated communications with high-level clients/vendors• Tracked all expenditures for reporting purposes• Managed human resource system• Oversaw funding office and owner’s/president’s personal properties• Analyzed expenditures• Made decisions in owner’s/president’s absence

San Francisco, California, United States

Operations Analyst, Recruiting• Tracked and analyzed recruiting goals for 26 global recruiters and headcount growth expectations for 10 offices world-wide, with monthly reporting to COO• Co-managed Internet résumé tracking system, from support to system training• Organized interviews and logistics for SVP, C-level and confidential positions• Managed reference materials and logistics• Assisted SVP of Recruiting with administrative needsPractice Administrator/Operations Analyst, Energy & Telecommunications Vertical• Verified vertical’s monthly recognized revenue in excess of $1 million• Audited and disseminated client invoices• Oversaw online project systems• Trained project managers on online project management system and project financials• Arranged logistics of in-house and off-site meetings• Assisted SVP of vertical with administrative needs• Initiated original knowledge management system and information flow for vertical

Baden Bei Wien And Wiener Neustadt

Taught English at two Vienna-area high schools, focusing on American news, politics, culture and diversity.

Nonprofit Leadership

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Ms, Human Resource Management

Activities and Societies: Graduated with high honors

Graduate Studies, Foreign Language Pedagogy And Germanic Studies

Ba, Germanic Studies

Activities and Societies: Delta Phi Alpha (German Honor Society). Secretary in 1991/92.Academic Year Abroad in Hamburg, Germany, 1990/91

High School Diploma, German, Mathematics, Music

Activities and Societies: German National Honor Society1986 Indiana University Honors Program in Foreign Languages for High School.

Bachelor'S Degree, Germanic Studies

Minor in Linguistics