Energetic, collaborative, MBA-educated, ITIL v3 Certified Senior IT Project Manager skilled with over 25 years of customer service, project management, marketing and business management consulting experience leading virtual cross-functional teams. Self-starter with a high level of initiative and an entrepreneurial attitude to conceptualize and apply innovative solutions to problems. I help clients to increase their relationship management, managing stakeholders and single point of contact initiatives.• Identify, recruit and provide relationship management to 30 business advisors who serve as coaches to small business owners participating in “SCALE”, an entrepreneurial training program for Southern Westchester business owners.• Conduct orientation sessions and monthly support to SCALE Business advisors coaching entrepreneurs as they execute their monthly company growth goals.• Monitor logistics and feedback surveys documenting proof of participation and communication between the Business Advisors and entrepreneurs.• Expert trainer leading work, life balance workshops and programs supporting, motivating corporate clients on managing their lives and work environments in the Tri-State area.• Women's Wellness Consultant. • Motivational Speaker. • Personal Development Coach motivating clients to get to the soul of their business....their life! • Stress management specialist.

• Share responsibility for marketing, operations management, manufacture and distribution of packaged southern style and kosher desserts for direct to consumer, retail and internet clients.• One of 35 Contracted 2014 Super Bowl Business Connect Vendors that supplied desserts on Game Day at the official 2014 Super Bowl VIP Tailgate Party to over 7,000 attendees.

Project manage & led matrix-managed group of 15-30 virtual business and technology groups responsible for the implementation of several mission-critical projects for Fortune 100 companies from concept through implementation, including scheduling, resource allocation, planning, monitoring and providing status reports between departments to ensure the customer’s requirements are met. Received quarterly VP recognition for outstanding project management & customer service of projects implemented.Responsibilities held during this timeframe included the following highlighted accomplishments:• In 2010, successfully project managed 3 projects with combined contract revenues of $9M for customer’s SONET networks, hi-speed and low speed voice & data ckts. • Co-project managed a $4M project creating additional revenue to Verizon which consisted of the conversion of a major local government agency’s telecommunication infrastructure and supporting applications across all 5 boroughs of NY critical for the monitoring of the 2004 Republican National Convention & National Security. • Project managed a premier customer’s telecommunications infrastructure project from NY to NH, with a contract value of $16M (5 years) utilizing Lucent MetroEON DWDM equipment, involving both local and LD circuits, which supported customer’s national platform of channel services. • 100% on-time project completion on all projects implemented. Prepared project updates to senior management. Managed 8 project managers responsible for the implementation of over 100 telecommunication projects for national premier Verizon customer base that generated new revenues of over $200K up to $4M per project annually to Verizon.

Provided post sales support by planning, organizing and managing the implementation of projects for Sales teams ensuring successful, on-time delivery of customer contracted telecommunications products & services for customers with billed new revenues of up to $1M per year per account to Bell Atlantic. Received President’s Club Award & Trip for outstanding sales support (over $2M in annual revenues) for a major Wall Street Financial Firm.

NEW YORK TELEPHONE Field Foreman/Repair & Installation Foreman/Dispatch Foreman/Analyst 1989-1994Managed 16 Midtown Manhattan Service Technicians, responsible for the installation and maintenance of telephone wires associated with basic residence and business key systems, PBX trunks requiring point to point transmission tests and customer equipment. Managed call center (16 Representatives and Testers) responsible for handling repair calls for 850 Large Business customers. Featured as “Top Boss of the Year” in NYNEX Impact Magazine.