- Led the migration of an on-premise ERP system (QAD) to Azure, ensuring a smooth transition and alignment with company goals.- Oversaw User Acceptance Testing (UAT) and Verification & Validation (V&V) processes for the new ERP implementation, ensuring functionality met user needs and quality standards.- Managed IT equipment procurement, with purchasing authority up to $500, maintaining budget alignment and operational needs.- Handled troubleshooting and maintenance of internal hardware (computers, networking, telephones), coordinating backup technical support as required.- Resolved internal software issues across Windows, CRM, and QAD, improving system uptime and user productivity.- Supported onboarding by setting up computers and phones for new employees, enabling seamless integration into the company.

Responsibilities:- Provide IT support for employees and customers.- Administrator for Windows Server and Red Hat Enterprise Linux.- Responsible for maintaining imaging server and updating hardware specifications.- Assisted with C# programming used in custom software.Achievements:- Saved $4,500 a month in computer building costs after bringing this task in-house.- Setup network infrastructure in new buildings.